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For more information see our banking in your branch page.

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Service Quality Results

View the latest quality of service report for business accounts to understand how Santander UK compare to other providers. Find out more at Santander.co.uk.

https://www.santander.co.uk/business/support/customer-support/service-quality-results

Change of details

Update your account details with either a change of mandate details or business details form, which can be accessed online. Find out more at Santander.co.uk

https://www.santander.co.uk/business/support/customer-support/change-of-details

Ways to bank

Discover how you can bank with Santander UK business. Explore our mobile, online, telephone and in-branch banking services. Find out more at Santander.co.uk

https://www.santander.co.uk/business/support/ways-to-bank

You can’t opt out of paper-free banking right now

change your settings from the sofa in Online Banking or our Mobile Business Banking app.Or, if you prefer, you can visit a branch or call us on 0330 123 9860. We’re available over the phone Monday to Friday 8am - 8pm. Saturday

https://www.santander.co.uk/business/landing/paper-free

Account alerts

alerts, so you can take action. You can set these up via mobile or online banking or in your nearest Santander UK branch. Find out more at Santander.co.uk

https://www.santander.co.uk/business/support/ways-to-bank/account-alerts

Online and Mobile Banking commitment

When you use our Online or Mobile Banking we commit to keep your accounts safe and secure. Learn how we protect you and how you

https://www.santander.co.uk/business/support/ways-to-bank/online-and-mobile-banking-commitment

Service status business

services are available as usual. Telephone Banking Our services are available as usual. Cash machines Our services are available as usual. Branches Our services are available as usual. Card payments Our services are available as usual

https://www.santander.co.uk/business/support/customer-support/service-status

Tell us once how we can help

tell us By phoneTo ‘Tell us once how we can help’ you can call usIn branchYou can visit any branch and tell us. You can request a private room if you need.Using chatYou can ‘tell us once’ using our chat

https://www.santander.co.uk/business/support/customer-support/tell-us-once

Lost or stolen cards

Lost or stolen card? Freeze your business bank card or report it as missing in Online or Mobile Banking. Or you can get in touch

https://www.santander.co.uk/business/support/fraud-and-security/lost-or-stolen-cards

Service quality information

Discover how and when you can contact Santander UK, to discuss your business bank accounts and related services or issues. Find out more at Santander.co.uk

https://www.santander.co.uk/business/support/customer-support/service-quality-information