If finances are a struggle

Times have been tough

If money is a bit of a struggle for you at the moment, you’re not alone. Last year saw the largest drop in the UK’s economy since records began and the pandemic meant that many people’s income reduced or even disappeared.

If you’ve been affected by the recent changes to Universal Credit (UC) and are struggling to keep up with repayments, take a look at the help we have below, or get in touch. For specific universal credit information and advice, visit the PayPlan website

We want to help, and so have loads of information for you. Because there’s so much, we’ve tried to make it easier by taking you to the information you need through a series of simple questions. Get started below and we’ll show you some pages that should help.

Woman looking up at the sky.

Here to help

Hear from our teams in Financial Support. They're here to help you through challenging times.

Here to help | Financial care and support | Meet the Team

Here to help | Financial care and support | Myth Busting

Here to help | Financial care and support | Getting Help