If finances are a struggle

Times have been tough

If money is a bit of a struggle for you at the moment, you’re not alone. The last couple of years have seen a huge drop in the UK’s economy and the pandemic has meant that many people’s income has been reduced or even disappeared.

If you’ve been affected by the recent changes to Universal Credit (UC) and are struggling to keep up with repayments, take a look at the help we have below, or get in touch. For specific universal credit information and advice, visit the PayPlan website

We want to help, and so have loads of information for you. Because there’s so much, we’ve tried to make it easier by taking you to the information you need through a series of simple questions. Get started below and we’ll show you some pages that should help.

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Here to help

Hear from our teams in Financial Support. They're here to help you through challenging times.

Here to help | Financial care and support | Meet the Team

Here to help | Financial care and support | Myth Busting

Here to help | Financial care and support | Getting Help