Be smart about your spend with Mobile Banking’s My Money Manager

My Money Manager looks at what you do in your Santander accounts and sends you tailored information to help you be smarter about your spend. Just sign up for it in the app to get started.

You can download our app on your smartphone or device from the iOS App Store or the Google Play Store. Just click on one of the logos below to get started. We don’t ever recommend downloading apps from other third-party sites.

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Find out more

Mobile phone with My Money Manager screen

Now and then we update the version of Android or iOS operating system our mobile banking app runs on. Here you can see information on how this might affect you. Look at the information below to see what you can do to continue banking on your mobile as normal. 

If you’re running an out of date operating system we’ll try to send you a message in the app about updating. You can use the information below to check your operating system version and update it.

 On your Android phone or tabletOn your iPhone or iPad
What operating system will the app work on?
  • Android 7 (Nougat) or higher
  • iOS 11 or higher
When is this update active from?
  • October 2021 onwards
  • December 2020 onwards
How do I know what version of the operating system I'm using?
  • In your device go to your 'Settings' menu
  • Tap 'About phone'
  • Scroll down and tap 'Android version'
  • The number you see is the version of operating system your device is running
  • If the number is less than 7 you will need to update it to use Mobile Banking
  • In your device go to your 'Settings' menu
  • Tap 'General' then 'About'
  • The number you see next to the 'Version' heading is the version of operating system your device is running
  • If the number is less than 11.0.0 you will need to update it to use Mobile Banking
How can I update my operating system?
  • From your 'Settings' menu tap 'About phone'
  • Then 'Check for updates'
  • If an update is available an 'Update' button will appear
  • You might also find this under 'System and updates' or 'Software updates'
  • From your 'Settings' menu tap 'General'
  • Then 'Software update'
What if I can't update my operating system?
  • If you don’t use an operating system of Android 7 or higher you will not be able to log on to the app
  • If you’re using an older device and can’t update it you may need to use or buy a newer model
  • You can also use Online Banking with the same log in details. If you can’t remember your details visit our trouble logging on page for help
  • If you don’t use an operating system of iOS 11 or higher you will not be able to log on to the app
  • If you’re using an older device and can’t update it you may need to use or buy a newer model
  • You can also use Online Banking with the same log in details. If you can’t remember your details visit our trouble logging on page for help

We make these changes for your safety and security. Android and Apple release fewer security updates to older operating systems. This makes those systems potentially riskier to use. Like many other apps, to keep you safe we stop running on devices using outdated operating systems. 

These updates will only affect your Santander mobile banking app. For more information on the Business Banking app, please visit our Business Banking Mobile Banking page.

You can report your card as lost, stolen or damaged in the app. To do this: 

  1. Log on to Mobile Banking
  2. Click ‘More’ in the bottom-right corner 
  3. Choose ‘Cards’ and pick the card you want to report
  4. Click ‘Report as lost, stolen or damaged’

We’ve made it easier to pay your Santander credit card within the app. To do this:

  1. Log on to Mobile Banking
  2. Choose your credit card account
  3. Click ‘More options’ in the top right-hand corner 
  4. Click ‘Pay credit card’
Instructions to pay credit card in Mobile Banking app

You can now view and carry out mortgage transactions in the app:

  • See key information about your mortgage
  • Make one-off payments from a Santander Account
  • Set up, edit and cancel regular overpayments
  • Change to a new deal with us
Image showing manage my mortgage mobile app screen

The easiest way to get your questions answered is by logging on to your mobile banking app and speaking to our digital assistant Sandi, available 24/7.

Once you’re logged on:

  • choose ‘More’
  • tap ‘Help and contact us’
  • choose ‘Chat with us’.

How does Mobile Banking compare to Online Banking?

You have more options to take care of your cards and accounts in our mobile app. You can also sign up for My Money Manager, which looks at what you do in your Santander accounts and sends you helpful 'insights' to help you be smarter about your spend.

FeaturesMobile Banking Online Banking
Make payments and transfers
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View, cancel or set up standing orders
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View or cancel Direct Debits
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View statements
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Pay your credit card
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Report your card as lost, stolen or damaged
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Red Cross
View your PIN
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Red Cross
Mastercard card controls (freeze/unfreeze, gambling, international, contactless and online blocks)
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Red Cross
My Money Manager spending and insights tool
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Red Cross
Update your personal details
Red Cross
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