Be smart about your spend with Mobile Banking’s My Money Manager
My Money Manager looks at what you do in your Santander accounts and sends you tailored information to help you be smarter about your spend. Just sign up for it in the app to get started.
Now and then we update the version of Android or iOS operating system our mobile banking app runs on. Here you can see information on how this might affect you. Look at the information below to see what you can do to continue banking on your mobile as normal.
If you’re running an out of date operating system we’ll try to send you a message in the app about updating. You can use the information below to check your operating system version and update it.
|On your Android phone or tablet||On your iPhone or iPad|
|What operating system will the app work on?|
|When is this update active from?|
|How do I know what version of the operating system I'm using?|
|How can I update my operating system?|
|What if I can't update my operating system?|
We make these changes for your safety and security. Android and Apple release fewer security updates to older operating systems. This makes those systems potentially riskier to use. Like many other apps, to keep you safe we stop running on devices using outdated operating systems.
You can report your card as lost, stolen or damaged in the app. To do this:
- Log on to Mobile Banking
- Click ‘More’ in the bottom-right corner
- Choose ‘Cards’ and pick the card you want to report
- Click ‘Report as lost, stolen or damaged’
We’ve made it easier to pay your Santander credit card within the app. To do this:
- Log on to Mobile Banking
- Choose your credit card account
- Click ‘More options’ in the top right-hand corner
- Click ‘Pay credit card’
You can now view and carry out mortgage transactions in the app:
- See key information about your mortgage
- Make one-off payments from a Santander Account
- Set up, edit and cancel regular overpayments
- Change to a new deal with us
The easiest way to get your questions answered is by logging on to your mobile banking app and speaking to our digital assistant Sandi, available 24/7.
Once you’re logged on:
- choose ‘More’
- tap ‘Help and contact us’
- choose ‘Chat with us’.
How does Mobile Banking compare to Online Banking?
You have more options to take care of your cards and accounts in our mobile app. You can also sign up for My Money Manager, which looks at what you do in your Santander accounts and sends you helpful 'insights' to help you be smarter about your spend.
|Features||Mobile Banking||Online Banking|
|Make payments and transfers|
|View, cancel or set up standing orders|
|View or cancel Direct Debits|
|Pay your credit card|
|Report your card as lost, stolen or damaged|
|View your PIN|
|Mastercard card controls (freeze/unfreeze, gambling, international, contactless and online blocks)|
|My Money Manager spending and insights tool|
|Update your personal details|