‘Third party access’ means letting someone you trust – a ‘third party’ – use your current or savings account. It might be useful if you need someone to do shopping for you, or if you know you won’t be able to do your own banking for a while, for example if you’re going into hospital.  

This is how it works:

  • We’ll add your chosen person to your banking or savings accounts
  • They will receive their own card & PIN
  • They can access your account using Online and Mobile Banking, by phone and in branch
  • They can manage payments such as Direct Debits and standing orders


Can be used if you:Third party accessGeneral Power of AttorneyLasting Power of AttorneyCourt of Protection
Just need help with the small things, like shopping or getting cash. 
Need a little help with looking after your day-to-day banking, for a shorter period of time, but you don't want someone to make decisions for you. 
You will be abroad, and won't have access to your account (for example, travelling)
Are physically ill, injured or disabled. 
Are preparing for when you'll be unable to make decisions, or want someone to start looking after all of your finances
No longer have the mental capacity to make decisions, and someone needs to do this for you. 

Please remember that if you add third party access to your account, you're still responsible for anything your chosen person does with it.


  • Your third party will need to be over the age of 18 and a UK resident
  • You can only add a third party to an account held in your name.

How do I register my third party?

  • To add a third party to your account, please contact us for more details.
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