Our debit cards come ready to use, but you may need to use an ATM or make a purchase using chip and PIN for contactless to start working.
You can activate your new credit card through Online Banking or by calling us:
- log on to Online Banking
- click the ‘My Details & Settings’ tab
- go to ‘Other Services’
- select either debit card or credit card services and choose to activate your card
- we’ll then send a One Time Passcode (OTP) to your registered mobile phone to complete the process.
Or call 0800 9 123 123 and speak to one of our team.
Our lines are open from 7am to 9pm on Monday to Saturday, and 8am to 9pm on Sunday.