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Independent service quality survey results
Business current accounts (GB)
Published August 2020
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*).
The results represent the view of customers who took part in the survey.
Take a look at the latest published results
Great Britain
Business current accounts (NI)
Published August 2020
As part of a regulatory requirement, an independent survey was conducted to ask approximately 600 customers of each of the 5 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*).
The results represent the view of customers who took part in the survey.
Take a look at the latest published results
Northern Ireland
As part of a separate regulatory requirement, we have also published the Financial Conduct Authority service quality information for business current accounts.