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Independent service quality survey results - business current accounts
Business current accounts - published February 2020
As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). You can find the latest published results here
Overall service quality
We asked customers how likely they would be to recommend their business current account provider to other SMEs.
As part of a separate regulatory requirement, we have also published the Financial Conduct Authority service quality information for business current accounts.