We’re working hard to help you during coronavirus
We’re taking a lot of calls at the moment, which means you may be waiting longer than usual. We do understand this is frustrating and we’re trying to make sure you can do as much as possible online. So that we can help those most in need, please only call if you can’t find help on our website, social media or online chat.
Adapting your business
During these uncertain times we’re here to help your business evolve and thrive by providing practical support.
Bounce Back Loan
You can now apply for a Bounce Bank Loan with us
Do your banking online
Ways for you to manage your money without leaving home
Coronavirus help
Take a look at how we can support you and your business
Financial support for businesses
Find information on the whole range of support that the Government is offering
Fraud
Stay alert and find out how to protect your business
Credit card payment holiday
Get up to 3 months holiday from your business credit card payments
Starting your business
Growing your business
Independent service quality survey results - business current accounts
Business current accounts - published February 2020
As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). You can find the latest published results here
Overall service quality
We asked customers how likely they would be to recommend their business current account provider to other SMEs.
Great Britain
Northern Ireland
As part of a separate regulatory requirement, we have also published the Financial Conduct Authority service quality information for business current accounts.