We’re working hard to help you during coronavirus
We’re taking a lot of calls at the moment, which means you may be waiting longer than usual. We do understand this is frustrating and we’re trying to make sure you can do as much as possible online. So that we can help those most in need, please only call if you can’t find help on our website, social media or online chat.
Adapting your business
During these uncertain times we’re here to help your business evolve and thrive by providing practical support.
Bounce Back Loan
You can apply for a Bounce Back Loan, or if you already have a Bounce Back Loan with us, you can apply for a Bounce Back Loan Top-up.
Do your banking online
Ways for you to manage your money without leaving home
Coronavirus help
Take a look at how we can support you and your business
Financial support for businesses
Find information on the whole range of support that the Government is offering
Fraud
Stay alert and find out how to protect your business
Credit card payment holiday
Get up to 3 months holiday from your business credit card payments
Starting your business
Growing your business
Independent service quality survey results
Business current accounts (GB)
Published August 2020
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*).
The results represent the view of customers who took part in the survey.
Take a look at the latest published results
Great Britain
Business current accounts (NI)
Published August 2020
As part of a regulatory requirement, an independent survey was conducted to ask approximately 600 customers of each of the 5 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*).
The results represent the view of customers who took part in the survey.
Take a look at the latest published results
Northern Ireland
As part of a separate regulatory requirement, we have also published the Financial Conduct Authority service quality information for business current accounts.