All together now

We’re working hard to help you during coronavirus


We’re taking a lot of calls at the moment, which means you may be waiting longer than usual. We do understand this is frustrating and we’re trying to make sure you can do as much as possible online. So that we can help those most in need, please only call if you can’t find help on our website, social media or online chat.

Adapting your business

During these uncertain times we’re here to help your business evolve and thrive by providing practical support.

Find out more 

 

Bounce Back Loan

You can apply for a Bounce Back Loan, or if you already have a Bounce Back Loan with us, you can apply for a Bounce Back Loan Top-up.
 

Do your banking online

Ways for you to manage your money without leaving home

Coronavirus help

Take a look at how we can support you and your business 

Financial support for businesses

Find information on the whole range of support that the Government is offering

Fraud

Stay alert and find out how to protect your business

Credit card payment holiday

Get up to 3 months holiday from your business credit card payments

Independent service quality survey results

Business current accounts (GB)
Published August 2020

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*).
The results represent the view of customers who took part in the survey.

Take a look at the latest published results

Great Britain

Overall service quality_BCA_GB

Business current accounts (NI)
Published August 2020

As part of a regulatory requirement, an independent survey was conducted to ask approximately 600 customers of each of the 5 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*).
The results represent the view of customers who took part in the survey.

Take a look at the latest published results

Northern Ireland

Overall service quality_BCA_NI

As part of a separate regulatory requirement, we have also published the Financial Conduct Authority service quality information for business current accounts.