All together now

We’re working hard to help you during coronavirus

We’re taking a lot of calls at the moment, which means you may be waiting longer than usual. We do understand this is frustrating and we’re trying to make sure you can do as much as possible online. So that we can help those most in need, please only call if you can’t find help on our website, social media or online chat.

Adapting your business

During these uncertain times we’re here to help your business evolve and thrive by providing practical support.

Find out more

Bounce Back Loan

You can now apply for a Bounce Bank Loan with us

Do your banking online

Ways for you to manage your money without leaving home

Coronavirus help

Take a look at how we can support you and your business 

Financial support for businesses

Find information on the whole range of support that the Government is offering


Stay alert and find out how to protect your business

Credit card payment holiday

Get up to 3 months holiday from your business credit card payments

Independent service quality survey results - business current accounts

Business current accounts - published February 2020

As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). You can find the latest published results here

Overall service quality

We asked customers how likely they would be to recommend their business current account provider to other SMEs.

Great Britain

Overall service quality – Great Britain

Northern Ireland

Overall service quality – Northern Ireland

As part of a separate regulatory requirement,  we have also published the Financial Conduct Authority service quality information for business current accounts.