Account alerts

Get an alert – take action

Our free text and email alerts let you stay up to date with what is happening in your accounts. Set up your alerts, then take action to manage your money in the best way, avoiding charges, staying on top of your bills and making the most of interest.

In many cases you’ll be able to take action on your alerts through Online Banking, but if you have questions we’d be happy to talk to you in your local Santander branch or over the phone

Get alerts by text, email or both for your current account, savings account and credit card.

Set up alerts 

For Online Business Banking, go to 'Alerts' which you'll see on the left hand side of the screen as you scroll down, then follow the steps.

If you haven’t signed up for Online Business Banking yet, you can get started today. Alternatively, contact us

If you're not yet using Mobile Business Banking go to your app store and search for Santander Business Banking.

Check out the different alerts you can set up by clicking on the current accounts, savings accounts and credit cards tabs.

Get an alert – take action

On the left hand side of the table you can see the different types of free text or email alerts you can set up for your current account; the right hand side of the table shows you the actions you could take when you receive the alerts.

Alerts about your balance and payments Actions 
  • If your balance falls below an amount you choose...

 ...you can move money to cover a payment or discuss your overdraft options with us. 

  • If your balance goes above an amount you choose...
  • If a deposit, equal to or above an amount you set, is made...

...you can talk to us about savings options for your excess money. 

  • If a debit, equal to or above an amount you set, is made...

...you have the peace of mind of knowing that payments have gone through and you can tell us if you spot any fraudulent activity on your account. 

  • An alert to show your weekly balance and recent transactions...
...can let you plan your spending with accurate knowledge of where your accounts stand.
Alerts to help you avoid chargesActions
  • If your account balance is close to your overdraft limit...
  • If your account balance or remaining overdraft won’t be enough to cover a standing order, Direct Debit, cheque or future-dated payment that is due to go out shortly...
  • If a payment hasn’t been paid because you didn’t have enough money in your account...
...you can move some money into your account or discuss your overdraft options with us. 
  • If a payment that was authorised by you has been paid even though you had insufficient funds...
...you can transfer money to bring your account back into credit, or into your Arranged Overdraft, by 8pm on the same day to avoid incurring fees. 

Get an alert – take action

On the left hand side of the table you can see the different types of free text or email alerts you can set up for your savings account; the right hand side of the table shows you the actions you could take when you receive the alerts. 

Alerts about your balance and payments Actions 
  • If your balance falls below an amount you choose...
  • If your balance goes above an amount you choose...
  • If a deposit, equal to or above an amount you set, is made...

 ...you may wish to talk to us about your savings options.

  • If a debit, equal to or above an amount you set, is made...

...you can have the peace of mind of knowing that payments have gone through and you can tell us if you spot any fraudulent transactions on your account. 

Account alerts

You’ll be automatically registered to receive an alert when nearing your credit limit to help you avoid fees, and we’ll send you other messages to notify you of certain activity on your account. These will be sent via SMS, or if we don’t have your mobile number, by e-mail or letter.

Where not required for regulatory purposes, we’ll give you the option to opt-out. Once registered, you can opt-out via Online Banking or by calling us.

Get an alert – take action

On the left hand side of the table you can see the different types of free text or email alerts you can set up for your credit card; the right hand side of the table shows you the actions you could take when you receive the alerts.

Alerts about your balance and paymentsActions
  • An alert to show your closing balance from your last credit card statement...
 ...can let you know how close to your credit card limit you are so that you can make an additional payment to ensure you have enough credit for future spending.
  • If a payment, equal to or above an amount you set, is made...
...you can have peace of mind knowing that your payments have gone through and you can tell us if you spot any fraudulent transactions on your account.
Alerts to help you avoid charges  Actions
  • If the amount available to spend on your credit card falls below 10% of your credit limit…
...you can make a payment or discuss your credit limit options with us.
  • If your credit card bill is due to be paid...
...you can plan in advance and make sure you pay your bill on time.

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