Get an alert – take action
Our free text and email alerts let you stay up to date with what is happening in your accounts. Set up your alerts, then take action to manage your money in the best way, avoiding charges, staying on top of your bills and making the most of interest.
In many cases you’ll be able to take action on your alerts through Online Banking, but if you have questions we’d be happy to talk to you in your local Santander branch or over the phone
Get alerts by text, email or both for your current account, savings account and credit card.
Set up alerts
For Online Business Banking, go to 'Alerts' which you'll see on the left hand side of the screen as you scroll down, then follow the steps.
If you haven’t signed up for Online Business Banking yet, you can get started today. Alternatively, contact us
If you're not yet using Mobile Business Banking go to your app store and search for Santander Business Banking.
Check out the different alerts you can set up by clicking on the current accounts, savings accounts and credit cards tabs.
We have to send some alerts for regulatory reasons. You won’t be able to change these alerts.
Get an alert – take action
On the left-hand side of the table you can see the different types of free text or email alerts you may get for your current account. The right hand side of the table shows the actions you could take when you receive the alerts.
| Alerts about your balance and payments | Actions |
|---|---|
| ...you can move money to cover a payment or discuss your overdraft options with us. |
| ...you can talk to us about savings options for your excess money. |
| ...you have the peace of mind of knowing that payments have gone through and you can tell us if you spot any fraudulent activity on your account. |
| ...can let you plan your spending with accurate knowledge of where your accounts stand. |
| Alerts to help you avoid charges | Actions |
|---|---|
| ...you can move some money into your account or discuss your overdraft options with us. |
| ......you can transfer money to bring your account back into credit, or into your Arranged Overdraft, by 8pm on the same day to avoid incurring fees. |
Get an alert – take action
On the left hand side of the table you can see the different types of free text or email alerts you can set up for your savings account; the right hand side of the table shows you the actions you could take when you receive the alerts.
| Alerts about your balance and payments | Actions |
|---|---|
| ...you may wish to talk to us about your savings options. |
| ...you can have the peace of mind of knowing that payments have gone through and you can tell us if you spot any fraudulent transactions on your account. |
Account alerts
You’ll be automatically registered to receive an alert when nearing your credit limit to help you avoid fees, and we’ll send you other messages to notify you of certain activity on your account. These will be sent via SMS, or if we don’t have your mobile number, by e-mail or letter.
Where not required for regulatory purposes, we’ll give you the option to opt out. Once registered, you can opt out via Online Banking or by calling us.
Get an alert – take action
On the left hand side of the table you can see the different types of free text or email alerts you can set up for your credit card; the right hand side of the table shows you the actions you could take when you receive the alerts.
| Alerts about your balance and payments | Actions |
|---|---|
| ...can let you know how close to your credit card limit you are so that you can make an additional payment to ensure you have enough credit for future spending. |
| ...you can have peace of mind knowing that your payments have gone through and you can tell us if you spot any fraudulent transactions on your account. |
| Alerts to help you avoid charges | Actions |
| ...you can make a payment or discuss your credit limit options with us. |
| ...you can plan in advance and make sure you pay your bill on time. |