Banking with Santander

We continue to invest in our branch network and over the last five years we’ve refurbished all of our largest and busiest branches across the UK.
However customers are changing the way they choose to bank. In addition to using our branches, more and more people are banking with us by phone, online, on tablets and smartphones as well as at cash machines and Post Offices.

We’re embracing changes in technology that will help our customers. We were one of the first UK banks to adopt the new payment services such as Apple Pay, Google Pay and Samsung Pay and we continue to develop our Mobile Banking apps to help our customers manage their money.

Branch closures

These changes mean some of our branches are being used less often and as a result there will be closures. We don’t take the decision to close any branch lightly and would like to explain more about where these closures are and how you can continue to bank with us.

As part of our commitment to fair banking through the Access to Banking Standard, we’ve put together explanations of the circumstances surrounding our proposed closures, which you can find below.

You can also contact our branch closure dedicated UK-based helpline on 0800 085 0879. We’re available Monday to Friday 8am to 9pm and Saturday 8am to 4pm. Alternatively, you can email us at CommunityEngagement@santander.co.uk