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What is travel insurance?
Travel insurance gives you extra protection while you’re travelling. It gives you peace of mind and covers you in case things go wrong when you least expect them.
Travel insurance includes a range of things. From minor problems, such as missed airline connections and delayed luggage, to more serious and costly issues. These include injuries or major illness that could lead to expensive fees if you need treatment abroad.
You can choose from single trip or annual travel insurance, which gives you multi trip cover. You can add extras if you need it, including winter sports, cruise and business cover. These are available for an extra cost.
The benefits of our travel insurance
Rated 5 star in 2023
for quality by Moneyfacts
Online discount
Santander customers get a 30% discount when applying online
Flexible cover to suit your needs
Choice of annual multi-trip or a single trip policies. Choice of European or worldwide (excluding Cuba) cover
Or if you need to speak to someone for help with your application, please call Chubb on 0800 519 9921
Who needs travel insurance?
Travel insurance gives you peace of mind in case something unexpected happens. Having an accident abroad, losing your passport or being delayed can be expensive to deal with. You might need legal support if you’re injured and if it wasn’t your fault. It’s important you and your family are all covered and have that added reassurance.
Types of travel insurance
Santander Travel Insurance includes
- Unlimited medical expenses if you’re injured or are ill abroad
- Up to £5,000 if you have to cancel or cut short your holiday. This may be because of circumstances you weren’t aware of when you took out the policy
- Personal property of up to £2,000 (a single item limit of £300 applies) that is lost, stolen or damaged. You're not covered for money, passports or valuables left unattended (unless locked away)
- Essential items of clothing, toiletries or medication of up to £200 if your bags are delayed by the airline or carrier for 12 hours or more
- Overseas legal expenses up to £25,000 if you’re injury caused by a third party
- Travel delay payment of £20 (up to £250) for every 12-hour delay to public transport, including flight delays
What you’re not covered for
- If you travel against your doctor’s advice, you must tell Chubb about your medical conditions. Please do this at the time you buy your policy or if you have any health changes before you travel
- For travel to an area where the FCDO has advised against all travel or all but essential travel (except for cancellation claims)
- Financial failure of your travel provider or organiser
- A cancellation claim for illness without evidence
- Valuables left unattended
Please read our travel insurance policy documents for the terms and conditions. These give full details of what’s covered, and any excesses and exclusions that may apply.
Travel insurance discounts for our:
Why choose Santander?
We’ll pay up to £5,000 if you have to cancel your trip or cut it short for a reason listed within the policy wording. We’ll refund the cost of travel, accommodation and any pre-paid tours you didn’t use. We’ll also pay for accommodation and travel to get you home to the UK. We’ll only do this if someone you’re travelling with dies, or suffers a serious injury or illness.
Several optional cover extensions are available for an additional cost. These include:
- winter sports
- car hire excess
- excess waiver
- trip duration
- hazardous activities
- golf
- cruise
- business.
The online discounts apply to any optional cover extensions as well as your main policy.
Full details on these optional extras are available when you get a quote.
Please read our travel insurance policy documents for the terms and conditions. These give full details of what's covered, and any excesses and exclusions that may apply.
Santander Travel Insurance is arranged, administered and underwritten by Chubb European Group SE (CEG). Chubb will provide you with a 'non-advised' service. This means that you’ll be given information to help you make your decision. Chubb won’t make a personal recommendation to you.
Terms and conditions
Please read our travel insurance policy documents for the terms and conditions. These give full details of what's covered, and any excesses and exclusions that may apply.
Quotations are subject to standard underwriting and acceptance criteria.
With Santander Travel Insurance, enjoy peace of mind on your adventures. You have the support you need when something goes wrong.
Chubb, the underwriter of Santander Travel Insurance, can cover for some pre-existing medical conditions. When you get a quote, you must declare all your medical conditions and medications. The same applies for everyone named on the policy.
If Chubb can't cover a particular condition, there are other options. Visit the Money and Pensions Scheme (MaPS) directory to find specialist travel insurance providers, or call 0800 138 7777, Monday to Friday, 8am to 6pm.
If you're an existing Santander Travel Insurance customer and want to see your documentation or make changes to your policy, you can log on to My Insurance