Thinking about the help you need now, and in the future.
If you need extra help with managing your money now, or want to plan for the future, we have options that could help you.
If you're having difficulty figuring out what help you need (for yourself or someone else), try find your supported banking. Answer a few questions and we'll help you decide.
From our Carers Card account to third party access, we have a number of ways we can help.
Carers card
An account you can add money to so that someone you trust can get you cash or help with shopping.
Third party access
Lets you keep control of your accounts, but get help with your day-to-day banking from someone you choose.
Sibstar
Provides a debit card and app, that allows someone you trust to help you manage your money, alongside your bank account with Santander. Sibstar is not part of Santander.
Power of Attorney
Lets you give someone the legal authority to deal with organisations such as banks or the local council for you. In some cases Power of Attorney can give your chosen person the legal power to make decisions on your behalf such as managing your finances.
Dementia-friendly banking
We’re working in partnership with Alzheimer’s Society to become a truly dementia-friendly bank. Find out how we can help you.
Here when you need us
We know that there will be moments in life when you might need some extra support.
If you're having difficulty figuring out what help you need (for yourself or someone else) use the find your supported banking tool. Answer a few simple questions, and we'll help you decide.
The find your supported banking tool covers options provided by Santander and does not include Sibstar.
Remember that if you add a carer or third party access to your account, you're responsible for anything your trusted person does.
Learn how we and others can help you write and agree a legally binding will.
Our page on will writing, including preferential rates with Irwin Mitchell
We all need help from time to time. If something’s affecting how you manage your accounts, we may be able to help.
When you ‘Tell us once how we can help’, one of our advisors will add a note to your account. This note will help our advisors to assist you in managing your finances.
To learn how you can Tell us once, take a look at our dedicated Tell us once how we can help page.