We understand money worries can be difficult to talk about. Our support section has tools and information to help if finances are a struggle.
There are other ways we can support you managing or reducing your overdraft, here are a few examples of how we can help:
- Repayment plan – This is an agreement to make regular payments in order to repay your unarranged overdraft balance. We’ll suspend your interest during the time of the agreement.
- Monthly reducing overdrafts - We’ll offer a temporary limit to cover your unarranged overdraft balance. It’ll reduce over a period of time to get you back into your arranged overdraft limit. This allows you to clear the arrears while still using your account.
- Breathing space – This gives you time to contact a third party to develop a repayment plan. We’ll suspend any interest during this time.
- Paydown – This is a monthly repayment amount which clears the overdraft. We’ll block the account so you won’t be able to use it.
We tailor these support options to your individual circumstances once we’ve done an affordability assessment with you. Any agreements in place will impact your credit file.