Managing your mortgage online

Wherever, whenever and in your own time

Manage your mortgage with our Mobile Banking app or by logging on to Online Banking. If you haven’t already registered, you can sign up using one of following:  

  • your debit or credit card number if you have one 
  • your banking or savings account sort code and account number, or 
  • your mortgage account number if don’t have a current or savings account with us. 

Get online

You can get instant access to Mobile and Online Banking using your account details. You’ll need to have the mobile phone number that's currently registered for One Time Passcodes (OTPs) with you. 
Mobile and Online Banking log on details are the same.

Already have log on details?

Download the app

(You will need log on details to get started)

Your Mortgage Awards 2023-2024 winner for best online mortgage lender

The benefits of managing your mortgage online

  • See everything about your mortgage in one place.
  • Explore new deals for your existing mortgage.
  • Make a single overpayment or set up regular overpayments.
  • Change your mortgage term or repayment method
  • Get a decision in principle and apply for a mortgage when moving home.
  • Get a decision in principle and apply to borrow more money
  • Get a settlement figure if you want to pay off your mortgage early.
    • Got a Flexible Offset mortgage? Pay more, pay less and pay off lump sums. Take a payment holiday or offset your savings. All online.
    • Got a current account, credit card or investments with us? Manage these in Mobile and Online Banking too. 
  • Manage your home with Santander and our trusted partners. Built to help you run your home for less, improve its energy efficiency, and more.
     

Switch to paper-free

Going paper-free means that you'll get your statements and other important notices online and not by post. 

We can’t show you everything in Mobile and Online Banking yet. So, for now we’ll still send you some notices in the post.

To manage your mortgage in the mobile app, take a look at our mobile guide for step-by-step instructions

You can download our app on your mobile phone or device from the iOS App Store or the Google Play Store. Just click on one of the logos below to get started. We don’t ever recommend downloading apps from other third-party sites.

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You need to register for Online Banking to use the app. You can do this online today.

Got any questions about your mortgage? Please contact us

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Applications are subject to status and lending criteria.

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