About Santander UK

Helping our customers at the moments that matter most

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Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander.

Highlights 2018

  • 15 million

    active customers

    (stable vs 2017)
  • £158.0bn

    UK mortgage loans

    (2017:£154.7bn)
  • £24.1bn

    UK corporate loans

    (2017:£27.3bn)
  • 5.5 million

    digital customers

    (2017:5.0 million)
  • 1,385

    new active mobile
    users per day

    (2017:1,400)
  • 55%

    mortgage loans
    refinanced online

    (2017:49%)
  • £1,567m

    profit before tax

    (2017:£1,814m)
  • 13.2%

    CET1 capital ratio

    (2017:12.2%)
  • 56%

    cost-to-income ratio

    (2017:51%)
  • 50%

    of colleagues involved in
    volunteering

    (2017:c38%)
  • 99.8%

    of waste recycled or
    diverted from landfill

    (2017:99.6%)
  • 73,900

    training days for
    our employees

    (2017:104,800)