Helping our customers at the moments that matter most.
Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander.
Highlights 2020
14.3 million
active customers
(2019: 14.4 million)
£169.8bn
UK mortgage loans
(2019: £165.40bn)
£27.5bn
UK corporate loans
(2019: £26.4bn)
6.3 million
digital customers
(2019: 5.8 million)
1,600
new active mobile
users per day(2019: 1,700)
81%
refinance mortgages
retained online(2019: 77%)
£552m
profit before tax
(2019: £981m)
15.2%
CET1 capital ratio
(2019: 14.3%)
£332m
transformation investment
to date100%
renewable electricity used
(2019: 100%)
>99%
of waste recycled or
diverted from landfill(2019: >99)
1.42%
Stage 3 ratio
(2019: 1.15%)
