About Santander UK

Helping our customers at the moments that matter most

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Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander.

Highlights 2019

  • 14.4 million

    active customers

    (2018: 14.7 million)
  • £165.4bn

    UK mortgage loans

    (2018:£158.0bn)
  • £22.3bn

    UK corporate loans

    (2018:£24.1bn)
  • 5.8 million

    digital customers

    (2018:5.5 million)
  • 1,700

    new active mobile
    users per day

    (2018:1,400)
  • 60%

    mortgage loans
    refinanced online

    (2018:55%)
  • £981m

    profit before tax

    (2018:£1,567m)
  • 14.3%

    CET1 capital ratio

    (2018:13.2%)
  • £155m

    transformation investment
    in 2019

  • 100%

    renewable electricity used

    (2018: 100%)
  • 99.6%

    of waste recycled or
    diverted from landfill

    (2018:99.8%)
  • 1.15%

    Stage 3 ratio

    (2018:1.29%)