The history of Santander in the UK

Since its entry into the UK market in November 2004, Santander UK has transformed, moving from its heritage of three former building societies to a full-service retail and commercial bank.

2017

We successfully rolled out NeoCRM, our customer relationship management tool, which allows our customer to engage with us through any channel and be able to pick up the conversation where they left off through any channel

2016

As part of our omni-channel customer experience we launched investment Hub, a digital end-to-end mortgage application process, the kabbage online loan platform and rolled out a new customer relationship management tool

2015

As part of our ongoing digitisation focus, we launched the kitti and spendlytics apps and were one of the first banks to support Apple Pay
 

2014

Santander UK Group Holdings plc established as part of our new operating structure, to create a 'single point of entry' in case of resolution

2012

1|2|3 World suite of products was launched - embodying our vision of Simple, Personal and Fair banking for all

2011

In our commitment to be the 'Bank of choice' for UK companies, the Breakthrough programme was launched-bringing funding, expertise and business support to high-growth SMEs

2010

Abbey, Alliance & Leicester and Bradford & Bingley rebranded as Santander UK

2009

Alliance & Leicester plc transferred to Santander UK plc (acquired by Banco Santander, S.A. in 2008)

2008

Bradford & Bingley savings business and branches acquired by Santander UK plc

2004

Abbey National plc acquired by Banco Santander, S.A.

1992-
2002

Multiple acquisitions take place with the expansion of Abbey National into other areas of banking, with brands acquired including Scottish Mutual, Cater Allen, Lombard and Scotish provident, alongside the merger with national and Provoncial Building Society

1998

After banking laws were changed in mid-80s, Abbey National became the first building society in the UK to demutualise, with listing on the London Stock Exchange completed in 1989

1944

Abbey National Building Society formed with the merger of two building societies; Abbey Road Building Society and National Building Society

1874

Abbey Road & St. John's Wood Permanent Benefit Building Society established to use savings of members to provide mortgages for buildings their own homes

1849

National Freehold Land and Building Society established aimed at securing voting rights by selling shares and using proceeds to buy land on the outskirts of London