Basic Current Account

Account fee

There’s no monthly fee to maintain the account. 
The Fee Information Document (PDF - 139 KB) details the main fees and charges on this account. For further explanation of our main terms and services take a look at our Glossary 

Account alerts

There’s no overdraft facility available with this account.

This means we won't normally let you make a payment out of the account if there isn’t enough money in it. However, there may be times where you make a payment that we can't stop, which will take the account balance below zero. We won't charge you for this.

We'll send you free alerts when:

• you make a payment that takes your balance below zero
• we intend to refuse a future payment due to a lack of funds
• we refuse a payment due to lack of funds.

We’ll send these alerts by text, push notification, and/or email, so it’s important you tell us if your mobile number or email address changes.

You'll be automatically registered for these alerts. You can manage your alerts settings at any time by using Online Banking. For more information, visit our account alerts page.

Need more help? Please contact us or visit your local branch

If you need help managing your money or if you’re in debt, please visit our money worries page.

Key documents

• Basic Current Account Key Facts Document (PDF - 337 KB)
• Basic Current Account Fee Information Document (PDF - 139 KB)
• General Terms & Conditions (PDF - 900 KB)

To view these documents, you may need to download Adobe Reader

You can have your income paid into this account and set up Direct Debits and standing orders.

Fees may apply if you withdraw cash from outside the UK or make purchases in any currency other than pounds.  

If you have a Basic Current Account with a top-up debit card that was opened or applied for before 2 February 2022 take a look at the documents for this account
 

You can apply if

• You’re 16 or over
• You live in the UK
• You don’t already have a Basic Current Account, or more than one other current account with Santander
   

What you can’t do on your contactless debit card

You can’t use your contactless debit card for mobile payments. Mobile payments include Apple Pay, Google Pay^TM, Samsung Pay^TM and Garmin Pay^TM. 
 

Santander Boosts 

Get rewards to give you a little boost when you bank with us. 

All you need to do is sign up for Santander Boosts through your Mobile Banking app or in Online Banking and then you’ll be able to choose the offers you like and earn rewards with your favourite retailers.

• Earn cashback when you shop online at a wide range of retailers
• Receive vouchers and coupons for discounts on a variety of products and services
• Get offers personalised to your individual interests and hobbies
• Enjoy free gifts and enter prize draws 
   

Ways to bank with us

24/7 banking on all your accounts. You can amend your statement settings and set up personalised account alerts. 

• Online Banking
• Mobile Banking
• Get personalised spend insights with My Money Manager

Face-to-face support in branch and UK-based telephone support

• In branch
• Telephone Banking
• ATM
• Post Office to make withdrawals, balance enquiries, cash deposits and cheque deposits
   

Security 

Keep your banking details private and secure.

For more information about our approach to security as well as more useful information to help you stop the threat of fraud visit our Security Centre.
 

How we manage scam claims

We’ll support you if you’ve fallen victim to fraud. Find out more about our approach to fraud

Statements

We'll add your monthly statement to your mailbox in Mobile Banking. In Online Banking, you can find it in your 'Statements and documents’. You can update your paper-free preferences in Mobile and Online Banking.

You can ask for paper statements in branch, by phone or Chat. You can choose to get them every month or every 3 months. You can also ask for your statements in an alternative format, such as braille.

Fancy a change? You may be eligible to transfer your Basic Current Account to another account that works for you. To find out more, visit your local branch or get in touch with us.

If you have a Basic Current Account with a top-up debit card that was opened or applied for before 2 February 2022 - take a look at the documents for this account