Helping you when travelling aboard

Preparing to travel abroad? 

To help you plan, we’ve created a list of things for you to consider to help you get ready for your adventures.

Aerial view of couple walking hand in hand in the exotic lagoon, Zanzibar, Tanzania

 

You could win 1 of 18 travel vouchers worth £5,000 for your next holiday! Spend abroad in the local currency between 18 June and 15 September 2024 with your Santander Mastercard debit or credit card to be entered into a prize draw. See our terms and conditions

 

Explore this prize draw

Before you travel

Don’t forget if you book your holiday on a credit card, you could get extra protection. For example, if your holiday gets cancelled or the travel company goes out of business, with Section 75 (which is part of the Consumer Credit Act), you could be entitled to a refund from your credit card provider, even if the company itself can’t refund you. Explore our range of credit cards

Don’t forget your travel insurance 

Santander customers can get a 30% discount when you apply online for our award winning travel insurance.

Provided by Chubb

 

Travelling outside of Europe?

You can let us know before you go through Online Banking – choose ‘Account Services’ then click ‘Use Card Abroad’. This helps us better protect you

 

Using your debit or credit card abroad

Paying with your card in the local currency can pay off 
 
We use a conversion rate offered by Mastercard. This will often be better than the rate you’d get from the retailer or cash machine.

 

We won’t charge you for using a Santander debit card at a Santander cash machine abroad

You’ll find them in Spain, Germany, Poland, Portugal, Argentina, Brazil, Puerto Rico, Uruguay and the USA.

There would be a charge for credit cards when using cash machines from the date of withdrawal.

 

No foreign exchange fees

Using a card with no foreign exchange fees means you won’t be charged extra when the currency is converted. 

This can save you money on every transaction compared to cards that charge a foreign exchange fee.

We have the following cards that do not charge foreign exchange fees.

 

If you want to find out more about our charges, visit our travelling page

The APRs for our Edge and All in One credit cards are 29.8% APR representative (variable). Santander World Elite is 49.8% APR representative (variable). Credit subject to status.

 

Keep a check on your spending 

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Mobile Banking is an easy way to track what you're spending during your trip. You can check your latest transactions, balances, transfer money and much more. 

Spot something suspicious? With our app you can freeze or unfreeze your card and report a lost or stolen card 24/7.

You can also connect to local wifi hotspots when using Mobile Banking abroad to avoid roaming data charges.

Don’t have our mobile app? You can download our app if you haven’t already.

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