Pay or manage an overdue amount

Thanks for answering our questions.

If you're worried about your finances but you’re not behind on your payments, take a look at our financial health check to get personalised tips and recommendations on how to improve your finances.

If you think you may miss your next payment, then you can speak to one of our financial care specialists. You can find out how on our money worries page.

Thanks for answering our questions.

If you’ve missed a payment we’ll have sent you a communication to let you know which account you have an overdue amount on.

If you're worried about your finances, take a look at our financial health check to get a personalised review of your finances.

Or if you’d prefer to speak to someone, you can speak to one of our financial care specialists. You can find out how on our money worries page.

Thanks for answering our questions.

We’ve got tailored resources for our business banking customers online.

Otherwise, if you’d like to speak to someone over the phone, please visit our money worries page.

Thanks for answering our questions.

If you’ve missed a payment we’ll have sent you a communication to let you know which account you have an overdue amount on.

If you're worried about your finances, take a look at our financial health check to get a personalised review of your finances.

Or if you’d prefer to speak to someone, you can speak to one of our financial care specialists. You can find out how on our money worries page.

Thanks for answering our questions.

If you know the amount you need to pay to bring your account up to date, you can use the details below to make a payment from your bank account. If you’re unsure, you can call or chat to one of our financial care specialists, please go to the ‘Ways to get in touch’ section on our money worries page.

Account type – personal
Name/recipient name – your name (account holder)
Sort code: your Santander account sort code
Account number – your Santander account number
Reference – your sort code and account number (no spaces)

It’s important to know that your payment can take a few days to reach us, this means you might be charged a late payment fee and we may try to contact you.

Thanks for answering our questions, please contact us.

Our financial care specialists can talk you through the different options available. You can chat to us online or speak to us on the phone.

Please go to the ‘Ways to get in touch’ section on our money worries page.

If you’ve got multiple debts or you’re struggling with other essential bills like electricity or water we’d suggest that you speak to an independent third party to get free debt advice. You can find out more information on our independent help and support page.

Thanks for answering our questions, please contact us.

Our financial care specialists can talk you through the different options available. You can chat to us online or speak to us on the phone.

Please go to the ‘Ways to get in touch’ section on our money worries page.

If you’ve got multiple debts or you’re struggling with other essential bills like electricity or water we’d suggest that you speak to an independent third party to get free debt advice. You can find out more information on our independent help and support page.

Thanks for answering our questions, please contact us.

Our financial care specialists can talk you through the different options available. You can chat to us online or speak to us on the phone.

Please go to the ‘Ways to get in touch’ section on our money worries page.

If you’ve got multiple debts or you’re struggling with other essential bills like electricity or water we’d suggest that you speak to an independent third party to get free debt advice. You can find out more information on our independent help and support page.

Thanks for answering our questions.

If you know the amount you need to pay to bring your account up to date, you can use the details below to make a payment from your bank account. If you’re not sure, you can call or online chat to one of our financial care specialists, please go to the ‘Ways to get in touch’ section on our money worries page.

Account type – personal
Name/recipient name – your name (account holder)
Sort code: your loan sort code (starting 09-03)
Account number – your 8-digit account number
Reference – your sort code and account number (no spaces)

It’s important to know that your payment can take a few days to reach us, this means you might be charged a late payment fee and we may try to contact you.

Thanks for answering our questions, please contact us.

Our financial care specialists can talk you through the different options available. You can chat to us online or speak to us on the phone.

Please go to the ‘Ways to get in touch’ section on our money worries page.

If you’ve got multiple debts or you’re struggling with other essential bills like electricity or water we’d suggest that you speak to an independent third party to get free debt advice. You can find out more information on our independent help and support page.

Thanks for answering our questions.

If you know the amount you need to pay to bring your account up to date, you can use the details below to make a payment from your bank account. If you’re not sure, you can call or online chat to one of our financial care specialists, please go to the ‘Ways to get in touch’ section on our money worries page.

If your mortgage account number starts 091586, use these details:
Account type – personal
Name/recipient name – your name (mortgage account holder)
Sort code: 09-00-85
Account number – 20007437
Reference – last 8 digits of your mortgage account number

If your mortgage account number starts 0905, use these details:
Account type - personal
Name/recipient name – your name (mortgage account holder)
Sort code: Your mortgage sort code (starting 09-05)
Account number – your 8-digit account number
Reference – your 8-digit mortgage account number

It’s important to know that your payment can take a few days to reach us, this means you might be charged a late payment fee and we may try to contact you.

Thanks for answering our questions.

If you know the amount you need to pay and you’re paying the full overdue amount, use the details below to make a payment from your bank account. If you’re not sure, or want to make a partial payment you can call or online chat to one of our financial care specialists, please go to the ‘Ways to get in touch’ section on our money worries page.

Account type – personal
Name/recipient name – your name (mortgage account holder)
Sort code: 72-58-10
Account number – 99999999
Reference – your mortgage account number with no spaces

It’s important to know that your payment can take a few days to reach us, this means you might be charged a late payment fee and we may try to contact you.

Thanks for answering our questions.

If you know the amount you need to pay to bring your account up to date, you can use the details below to make a payment from your bank account. If you’re not sure, you can check in our mobile app or call or online chat to one of our financial care specialists, please go to the ‘Ways to get in touch’ section on our money worries page.

Account type - personal
Name/recipient name – your name (account holder)
Sort code: 09-00-99
Account number – 01000007
Reference – your 16-digit card number

It’s important to know that your payment can take a few days to reach your account and while your account has an overdue amount you won’t be able to use your card. You may also be charged interest and fees and we may try to contact you.

Thanks for answering our questions.

If you know the amount you need to pay to bring your account up to date, you can use the details below to make a payment from your bank account. If you’re not sure, you can call or online chat to one of our financial care specialists. Please go to the ‘Ways to get in touch’ section on our money worries page.

Account type - personal
Name/recipient name – your name (account holder)
Sort code: 09-06-41
Account number – 00000000
Reference – your 16-digit card number

It’s important to know that your payment can take a few days to reach your account and while your account has an overdue amount you won’t be able to use your card. You may also be charged interest and fees and we may try to contact you.