Privacy Policy - Santander Fitbit Pay


This privacy policy explains how your personal data is used in Fitbit Pay “The Service”. This is in addition to the uses of your personal data described in your account terms and conditions and the data protection statement. You should read this alongside the Fitbit Pay Terms and Conditions. 

We collect information about you when you register for and use The Service.  This may include your phone number and details of your transactions. Contact and shipping details are also captured for Fitbit Pay transactions over the internet.

If you register your Santander debit or credit cards for The Service, you agree for your personal and transactional data to be used and shared as set out below.

Using your personal data

You agree that:

Santander UK plc ('Santander') will collect and use your personal data to verify your Santander card(s) and to facilitate your use of The Service once you’ve registered your card as a Digital Card. Information about your Digital Card and your latest transactions will be stored on your Fitbit device so you can make contactless transactions.

Your information will be used to deal with Fitbit Pay queries, authorise payments, prevent and detect fraud, comply with legal requirements and industry standards, and to help Santander develop, maintain, and improve our products and services. We’ll use your details to send you service messages about The Service via notifications, email/SMS and post. 

Sharing your personal data

You agree that: 

  • We may share your personal data with the Santander Group, Santander’s associated companies, and service providers and agents acting under Santander’s instructions. 
  • Your transactional data may be shared with VISA and MasterCard so they can process the transaction and support the Digital Card provision. 
  • Transactional data may also be shared with Fitbit and its Affiliates ('Fitbit') so they can display the last 10 most recent transactions within Fitbit Pay, comply with applicable law and regulations and further develop and promote Fitbit Pay.  If you’ve switched on location services, Fitbit may see your locational data and may include the location of your last 10 transactions within Fitbit Pay as well as details of the transaction itself. For more information on how Fitbit will use your data, please see Fitbit’s Privacy Policy.

Please note that Santander is not responsible for the security of The Service or any third party provider to Fitbit. Any information you give them is covered by their own Terms and Conditions.

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