Privacy policy - Santander Google Pay

This privacy policy explains how your personal data is used in Google Pay “The Service”. This is in addition to the uses of your personal data described in your account terms and conditions and the data protection statement. You should read this alongside the Google Pay Terms and Conditions. 

We collect information about you when you register for and use The Service.  This may include your phone number and details of your transactions. Contact and shipping details are also captured for Google Pay transactions over the internet.

If you register your Santander debit or credit cards for The Service, you agree for your personal and transactional data to be used and shared as set out below.

Using your personal data

You agree that:

  • Santander UK plc ('Santander') will collect and use your personal data to verify your Santander card(s) and to facilitate your use of The Service once you’ve registered your card as a Digital Card. Information about your Digital Card and your latest transactions will be stored on your Android device so you can make contactless or in-app transactions.
  • Your information will be used to deal with Google Pay queries, authorise payments, prevent and detect fraud, comply with legal requirements and industry standards, and to help Santander develop, maintain, and improve our products and services. We’ll use your details to send you service messages about The Service via notifications, email/SMS and post.

Sharing your personal data

You agree that:

  • Your Digital Card data, and contact and shipping details for Google Pay in-app transactions can be shared with retailers so they can deal with your transactions.
  • We may share your personal data with the Santander Group, Santander’s associated companies, and service providers and agents acting under Santander’s instructions.
  • Your transactional data may be shared with VISA and Mastercard so they can process the transaction and support the Digital Card provision.
  • Transactional data may also be shared with Google and its Affiliates ('Google') so they can display the last 10 most recent transactions within Google Pay, comply with applicable law and regulations and further develop and promote Google Pay.  If you’ve switched on location services, Google may see your locational data and may include the location of your last 10 transactions within Google Pay as well as details of the transaction itself. For more information on how Google will use your data, please see Google’s Privacy Policy.

Please note that Santander is not responsible for the security of The Service or any third party provider to Google. Any information you give them is covered by their own Terms and Conditions.

Was this helpful?

Ask us a question

When logged into Mobile or Online Banking, Sandi, our digital assistant, can help get the answers you need

Do your banking online

Ways for you to manage your
money without leaving home