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How to complain

At Santander we take complaints seriously, find out how you can let us know what’s happened here.

https://www.santander.co.uk/personal/support/customer-support/how-to-complain

Managing your credit card online

Manage your credit card with Mobile and Online Banking. See how to make payments, check statements, or freeze your card with our mobile app.

https://www.santander.co.uk/personal/support/credit-cards/managing-your-credit-card-online

Travelling

See how to use your credit or debit card abroad and any fees or payments involved. Also, learn how to order travel money, travel insurance

https://www.santander.co.uk/personal/support/credit-cards/travelling

Privacy policy - Santander Google Pay

Read our privacy policy to see how we collect and use your personal information in Google Pay.

https://www.santander.co.uk/personal/support/ways-to-bank/pay-with-your-phone/google-pay-privacy-policy

Lost, stolen or damaged cards

As soon as you realise you've lost your card, or think it's been stolen, report it to us. We'll immediately cancel that

https://www.santander.co.uk/personal/support/fraud-and-security/lost-or-stolen-cards

Payments and transfers

Pay people, a bill or even transfer money between your own accounts with our Mobile and Online Banking. Or learn how to pay money or

https://www.santander.co.uk/personal/support/ways-to-bank/payments-and-transfers

Help with emergencies

We're here to help online and on the phone if you think your card has been lost or stolen, and for other emergencies.

https://www.santander.co.uk/personal/support/customer-support/help-with-emergencies