Banking Hubs
Banking Hubs are shared spaces on the high street. They have a counter provided by the Post Office. Here, you can complete cash and cheque transactions from Monday to Friday.
You can spend time with one of our Community Bankers in your local Banking Hub. They will visit once a week, as long as we’re part of the Cash Access UK scheme in your local area. Find a Banking Hub
Santander Local
A Santander Local (supported by one our Community Bankers) are locations where we can help you with your banking. They’re in community locations such as libraries and community centres, where we’ll be available 1 day during the week. Below are some of the things we’re able to help you with. Search for your closest Santander Local
Managing your details
- Update your personal details
- Update your marketing preferences
- Register for Mobile and Online Banking
Support with your accounts
- Manage your payments such as Direct Debits, standing orders and cheques
- Manage your cards such as report lost, stolen or damaged cards or manage your PIN
- View statements
- Discuss Loan and Mortgage repayments
Supporting you with requests
- Make payments
- Make applications
- Add or remove a Power of Attorney
- Change your address
- Notify us of a bereavement
- Close an account
Post Office counters
If you have a current account or savings account with us, you can use your card at any Post Office to:
- pay in or take out cash
- see your balance
- pay in cheques (current accounts only).
Use the Post Office branch finder to check the opening hours, services, and transaction limits at your local Post Office. When visiting, you’ll need to bring your card and know your PIN.
Cheque deposits
For savings account holders, you can only deposit cheques if you have an Everyday Saver with a standard 6-digit sort code and 8-digit account number.
To pre-order envelopes and paying in slips, you can use chat when logged on to Mobile or Online Banking. Or you can contact us and use our automated telephone service and ask for new deposit envelopes. These can take up to 7-10 working days to reach you.
Alternatively, you can take a look at our support articles for more help or contact us