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Supporting you in community locations
Banking Hubs are shared spaces on the high street where you can get access to cash and banking services. Find out what you can do
https://www.santander.co.uk/personal/support/ways-to-bank/managing-your-account-at-a-banking-hubProtecting your device
We protect your banking on the go but you can also take steps to keep your phone safe if it's lost or stolen. Get
https://www.santander.co.uk/personal/support/fraud-and-security/protecting-your-deviceLost, stolen or damaged cards
As soon as you realise you've lost your card, or think it's been stolen, report it to us. We'll immediately cancel that
https://www.santander.co.uk/personal/support/fraud-and-security/lost-or-stolen-cardsComplaints
At Santander, we take complaints seriously. Find out how you can let us know what went wrong and we will sort things out for you
https://www.santander.co.uk/select/support/complaintsSupport if you’re blind or partially sighted
We offer braille, large print, talking cash machines, accessible bank cards and more.
https://www.santander.co.uk/personal/support/accessibility/support-if-you-are-blind-or-partially-sightedMortgage overpayments
Mortgage overpayments let you pay more towards your mortgage than you need to, meaning you could pay it off sooner.
https://www.santander.co.uk/personal/mortgages/existing-customers/mortgage-overpaymentsOne Time Passcodes (OTPs)
We use a One Time Passcode (OTP) to increase your security. Discover how they work and when you’ll need to use them here.
https://www.santander.co.uk/personal/support/fraud-and-security/one-time-passcodesClosing an account
If you no longer want your current or savings account, you can close it in Mobile or Online Banking using chat, or by getting in
https://www.santander.co.uk/personal/support/current-accounts/closing-an-accountSupport if you’re deaf or have hearing loss
Find out about services to make day-to-day banking easier
https://www.santander.co.uk/personal/support/accessibility/support-if-you-are-deaf-or-have-hearing-lossCancelling your credit card
Message us in Online Baking if you want to close your credit card account or cancel a new credit card agreement. Alternatively, visit a branch
https://www.santander.co.uk/personal/support/credit-cards/cancelling-your-credit-card