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Contact us
How can we help? Find useful information on our website, use Chat or find a number.
https://www.santander.co.uk/personal/support/contact-usPay or manage an overdue amount
Find out how to make a payment, or what to do if you’ve got an overdue amount.
https://www.santander.co.uk/personal/support/help-with-managing-my-money/overdue-paymentYour personal data rights
In accordance with the Data Protection Act, we’re committed to keeping your personal information safe and confidential both online and offline.
https://www.santander.co.uk/personal/support/industry-updates/your-personal-data-rightsDirect Debits
Direct Debits are an easy way to make recurring and regular payments. Learn how to set up a new Direct Debit and how you can
https://www.santander.co.uk/personal/support/ways-to-bank/direct-debitsChanging your details
You can change details such as your address and contact information using Online Banking, or our downloadable change of details form.
https://www.santander.co.uk/personal/support/customer-support/changing-your-detailsMortgage support
If you’re struggling with higher mortgage rates, you could increase your mortgage term or switch to interest only for 6 months to make things
https://www.santander.co.uk/personal/support/loans-and-mortgages/mortgage-supportHow to complain
At Santander we take complaints seriously, find out how you can let us know what’s happened here.
https://www.santander.co.uk/personal/support/customer-support/how-to-complainMoving abroad
From alerts to Online Banking there are a number of ways we can help you keep up-to-date with your banking if you're
https://www.santander.co.uk/personal/support/customer-support/moving-abroadRepaying your loan early
Looking to pay your Santander UK loan off early? View info on the process and implications of doing this, in this guide. Find out more
https://www.santander.co.uk/personal/support/loans-and-mortgages/early-loan-repaymentChange your details
your mobile number in ‘my details’, you’ll be able to change your mobile number to a UK phone number. Slide 8 of 16 You can enter your new number in the mobile number box. If the number ... your mobile number has been changed. Slide 11 of 16 Change your addressIf you tapped on your address in ‘My details’, you’ll start the change my address process.You can only update your own address.You’ll need to contact
https://www.santander.co.uk/mobiledemo/change-your-details