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Digital Banking basics

internet browser.Either type retail.santander.co.uk into your internet browser or go to santander.co.uk and then click ‘log on’.Enter your personal ID and security number on the log on page and click ‘log on’.You can learn more about Online Banking What ... details or you’re locked out of your account, you can reset your detailsIf you don’t know your personal ID, you can click Forgotten my Personal IDMobile Banking appYou can reset your details in the app or use the Online Banking reset

https://www.santander.co.uk/personal/support/digital-banking/digital-banking-basics

Telephone Banking

Get all of your basic banking done with Telephone Banking. And now you can use your voice as your password, so there’s no need

https://www.santander.co.uk/personal/support/ways-to-bank/on-the-telephone

Forgotten details

If you’ve forgotten your log on details, read our Mobile Banking guide on resetting your details.

https://www.santander.co.uk/mobiledemo/reset-your-details

Customer identification – Digital Document Verification

Check out our Mobile Banking guide on customer identification and digital documentation verification.

https://www.santander.co.uk/mobiledemo/digital-document-verification

Change your details

email address. You’ll be sent a code to your email address. Then we’ll ask you to confirm your ID. This can be done in different ways including biometrics, PIN or photo ID. Slide 6 of 16 Once you’ve confirmed ... your ID, you’ll see a message letting you know your email address has been changed. Slide 7 of 16 Change your mobile numberIf you tapped on your mobile number in ‘my details’, you’ll be able to change your mobile

https://www.santander.co.uk/mobiledemo/change-your-details