Have a Santander current account?
Take out a Santander Edge credit card between 11 November 2025 and 13 January 2026 and you could get £48. You'll need to set up a Direct Debit and use your credit card 10 times or more over the first 3 months to qualify. T&Cs apply. Credit is subject to status. Monthly fee applies. 37.8% APR representative (variable).
Something big on the horizon?
New car, home improvements or another big expense? We have loans from £1,000 to £25,000. See if you're eligible using our checker in as little as 5 minutes.
Get cashback with a new life insurance policy
£150 cashback if you're a Santander mortgage, Private Banking, Select, Edge, Edge Up or Edge Explorer current account customer. £100 cashback for all other customers. T&Cs apply. Cover provided by Aviva. This offer can be withdrawn at any time.
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Independent service quality survey results
Personal current accounts (GB)
Published August 2025
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Take a look at the latest published results
Personal current accounts (NI)
Published August 2025
As part of a regulatory requirement, an independent survey was conducted to ask approximately 500 customers of each of the 12 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Take a look at the latest published results
Authorised push payment (APP) scams rankings in 2023
Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account.
These charts use data given to the Payment Systems Regulator by major banking groups in the UK in 2023.
You can read the full report by visiting www.psr.org.uk/app-fraud-data
Share of APP scams refunded
This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.
APP scams received per £million transactions: smaller UK banks and payment firms
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms. For example, for every £1 million received into consumer accounts at Skrill, £18,550 of it was APP scams.
APP scams sent per £million transactions
This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms. For example, for every £1 million of Santander transactions sent in 2023, £162 was lost to APP scams.
APP scams received per £million transactions: major UK banks and building societies
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms. For example, for every £1 million received into consumer accounts at Santander, £41 of it was APP scams.
