Search for: mobile payments

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Protecting your device

We protect your banking on the go but you can also take steps to keep your phone safe if it's lost or stolen. Get

https://www.santander.co.uk/personal/support/fraud-and-security/protecting-your-device

Service Quality Metrics

The regulator asks all banks to publish their service quality information. It includes how to get help and support and open a current account.

https://www.santander.co.uk/personal/support/customer-support/service-quality-metrics

Direct Debits

Direct Debits are an easy way to make recurring and regular payments. Learn how to set up a new Direct Debit and how you can

https://www.santander.co.uk/personal/support/ways-to-bank/direct-debits

Third party providers: Open Banking and the Payment Services Directive

Open Banking means you can share your financial information with other banks and authorised organisations and discover the best product for you.

https://www.santander.co.uk/personal/support/industry-updates/third-party-providers

Managing your account online

Online Banking and Mobile Banking help you manage your Santander accounts. Log on with your computer, smartphone or tablet and use Online Banking or our

https://www.santander.co.uk/personal/support/current-accounts/managing-your-account-online

Gambling help

If gambling is becoming a problem, we have ways to help, including blocking gambling transactions on your debit/credit card and getting support from GamCare.

https://www.santander.co.uk/personal/support/help-with-managing-my-money/gambling-help

Contact us

How can we help? Find useful information on our website, use Chat or find a number.

https://www.santander.co.uk/personal/support/contact-us

Persistent debt

Persistent debt is where you pay off more in interest, fees and charges compared to what you’ve repaid on the amount you borrowed over

https://www.santander.co.uk/personal/support/customer-support/persistent-debt

Changes to your account balance information

View how to check your account balance now that we will start to show your overdraft amount separately from your ‘own money'. Find out more

https://www.santander.co.uk/personal/support/current-accounts/changes-to-your-account-balance-information