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How to complain

At Santander we take complaints seriously, find out how you can let us know what’s happened here.

https://www.santander.co.uk/personal/support/customer-support/how-to-complain

What is a credit score?

Understand how Santander UK - and other financial institutions - use credit scores to help decide whether to lend money. Find out more at santander.co.uk.

https://www.santander.co.uk/personal/support/loans-and-mortgages/what-is-credit-scoring

Power of Attorney

There are a number of different types of Power of Attorney that you might wish to set up to allow others to manage your finances

https://www.santander.co.uk/personal/support/supported-banking/power-of-attorney

How does the Bank of England base rate impact your mortgage?

As an existing Santander customer, the Follow-on Rate is an option for you to consider if you’re already on our Standard Variable Rate

https://www.santander.co.uk/personal/support/loans-and-mortgages/bank-of-england-base-rate-and-your-mortgage

Protecting your device

We protect your banking on the go but you can also take steps to keep your phone safe if it's lost or stolen. Get

https://www.santander.co.uk/personal/support/fraud-and-security/protecting-your-device

Complaints

At Santander, we take complaints seriously. Find out how you can let us know what went wrong and we will sort things out for you

https://www.santander.co.uk/select/support/complaints

Latest fraud updates

This is where our fraud team will share details about the latest types of financial fraud or scams being reported across the UK. Read more

https://www.santander.co.uk/personal/support/fraud-and-security/fraud-updates

Spotting fraud and scams

Learn how to spot the most common types of fraud and scams (such as social engineering and impersonation) and ways to protect yourself.

https://www.santander.co.uk/personal/support/fraud-and-security/spotting-fraud-or-scams

Investing for beginners

Investing for beginners the good news is you don’t need to be an expert to invest.

https://www.santander.co.uk/personal/savings-and-investments/investments/investing-for-beginners

Student life and money management

Uni is an exciting time, and we are here to support you in managing your finances. See our savings and budgeting tips, making money at

https://www.santander.co.uk/personal/current-accounts/student-life-and-money-management