This is where our fraud team share details about the latest types of financial fraud or scams being reported across the UK. We recommend bookmarking this page to familiarise yourself with the latest techniques being used by criminals.

We’ve signed up to a voluntary code to make sure that you’re more protected against authorised push payment scams. 

This type of scam happens when a customer is tricked into authorising a payment to an account that they believe belongs to a legitimate payee when it is in fact controlled by a scammer.

The banks and building societies that have signed up to this code have agreed in some circumstances to reimburse customers who’ve lost money in authorised payment scams.

The code also means that the number of scams should be reduced because signatories promise to: 

  • protect customers with procedures to detect, prevent and respond to the scams, and 
  • take more measures to prevent accounts being used to launder the proceeds. 

For more information take a look at the Lending Standards Board’s page on authorised push payment scams  

Action Fraud has reported that they’ve received more than 5,000 reports about fake emails and texts pretending to be from TV licensing.

These fake messages contain links to false websites that are designed to capture banking, personal or security information.

If you receive an email like this or any other email that you’re not sure is genuine, do not click on any links.

For more information on the latest scams and how you can protect yourself visit our top security tips

Send us a tweet

Please don’t tweet your personal

  or banking details

Visit us in branch