Essential cookies: These cookies are essential for the running of our website and Online Banking. 

We would recommend this type of cookie is not disabled for the following reasons:

  • they allow us to remember your cookie preferences;
  • they allow us to operate Online Banking; and
  • they allow us to see if something isn't working properly, so we can fix it quickly.

The table below details the experience and insight cookies that we use and how you can manage them.

Website

Cookie

Type of cookie

Purpose /
description

What happens if this cookie is disabled?

Does this cookie collect personal data about me?*

santander.co.uk

LifeRay_6.1.20_EE_JSESSIONID

Session

Helps us to improve the website functionality and ensure you have the best possible customer experience

If you disable this cookie the website may not function properly and some services may be unavailable

No

santander.co.uk

COOK_FIRST

Session

Ensures we're able to display the most relevant information to you

If you disable this cookie it may impact the information we are able to share with you

No

santander.co.uk

COOK_PERM

Persistent

Ensures we're able to display the most relevant information to you

If you disable this cookie it may impact the information we are able to share with you

No

Santander Online Banking

deviceTokenCookie

Persistent

Allows us to recognise the device that you use to access our services

We build a history of the devices that you use. If we see a new device being used to access our services, we'll ask you a question from the list of security questions that you set up when you first registered with Online Banking. If this cookie is disabled, we'll ask you one of these questions each time you log on to Online Banking

Yes

Santander Online Banking

deviceTokenFSO

Persistent

Allows your chosen Online Banking image and phrase to be saved

The memorable image and phrase is an important part of the log on process and helps to reduce the risk of you logging on to a fraudulent site. If you disable this cookie it will impact your ability to use our security features
 

Yes

Santander Online Banking

SanUK_ID

Session

Remembers your Personal ID each time you log on to Online Banking

If you disable this cookie you’ll need to re-enter your Personal ID each time you log on to Online Banking

Yes

Santander Online Banking

SanUK_ID

Session

Remembers your Personal ID each time you log on to Online Banking

If you disable this cookie you’ll need to re-enter your Personal ID each time you log on to Online Banking

Yes

Santander Online Banking

JSESSIONID_SBBI_Accounts_ENS
JSESSIONID_LOGSUK_NS_ENS
JSESSIONID_LGSBBI_NS_ENS
 

Session

Generates an Online Banking Session ID for security and to make sure you can move around our website securely

If you disable this cookie it could result in your Personal ID being blocked. This means you won't be able to log on and use our services

Yes

Santander Online Banking

NewUniversalCookie

Session

Allows you to move around all sections of our website securely

If you disable this cookie it could result in your Personal ID being blocked. This means you won't be able to log on and use our services

Yes

Santander Online Banking

ss_cookie
LSESSIONID
_sdsat_CredentialID

Session

Allows you to move around all sections of our website securely

If you disable this cookie it could result in your Personal ID being blocked. This means you won't be able to log on and use our services

Yes

Santander Online Banking

ESCECTX

Session

Captures your preferred account so that you won't need to reselect it for each of your Online Banking 

If you disable this cookie you'll need to select the account you want to use each time you transact in Online Banking activities, for example making a payment and setting up a standing order

Yes

Santander Online Banking

cookieEnabled

Persistent

Checks if the device being used allows cookies

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely

Yes

Santander Online Banking

SAN_olb_recorded_login_status

Persistent

Stores your last Online Banking log on status

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely
 

Yes

santanderinvesting.co.uk

s_nr

Persistent

Helps us to understand our website content; detect fraudulent activity on our website 
and improve your ongoing customer experience 

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely
 

Yes

santanderinvesting.co.uk

s_cc

Persistent

Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely

Yes

santanderinvesting.co.uk

AMCVS_9C3940D7546235980A4C98A2

Session

Allows you to stay logged in for a longer without re-entering your log on details
 

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely

Yes

santanderinvesting.co.uk

AMCV_9C3940D7546235980A4C98A2

Session

Allows you to stay logged in for a longer without re-entering your log on details

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely

Yes

Santander Investment Hub

__RequestVerificationToken

Session

Used for website security
Used to identify you once you've logged on to the Investment Hub
 

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely some services may be unavailable

Yes

Santander Investment Hub

ASPXAUTH

Session 

Used to identify you once you've logged on to the Investment Hub
 

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely

Yes

Santander 
Investment 
Hub

Sentinel

Session

  • You can embed entities.
  • You can align images, but also videos, blockquotes, and so on.
  • You can caption images, but also videos, blockquotes, and so on.
  • You can embed entities.
  • You can align images, but also videos, blockquotes, and so on.
  • You can caption images, but also videos, blockquotes, and so on.

Yes

Santander Investment Hub

Glassbox

Persistent & Session

Helps us to understand our website content and activity; and improve your ongoing customer experience

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely

Yes

*Where the answer is yes – please see our Privacy Statement. This contains more information about the lawful reason for this collection and use of personal data under data protection legislation and how to exercise your personal data rights. More information can also be found in the privacy information section of our cookie policy

Experience and insight cookies: These cookies help us to make sure you have the best possible experience on our website:

  • they help us to make the website easier to use and help you find what you need more easily;
  • they help us to test and improve the content you see; and
  • we can understand if you found out about our products and services through a price comparison website.

The table below details the experience and insight cookies that we use and how you can manage them.

Website

Cookie

Type of cookie

Purpose /
description

What happens if this cookie is disabled?

Does this cookie collect

santander.co.uk

lastActiveField

Persistent

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

AMCV_##

Persistent

Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

es

santander.co.uk

s_nr

Persistent

Helps us to understand our website content; detect fraudulent activity on our website and improve your ongoing customer experience

If you disable this cookie it may mean that other cookies won't be recognised by our website. This will impact your ability to use our website effectively and securely

Yes

santander.co.uk

s_cc

Persistent

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

s_sq

Persistent

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

s_vi

Persistent

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

_utma

Persistent

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

_utmb

Persistent

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

_utmc

Session

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

_utmt_UA-xxxxxx-x

Persistent

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

santander.co.uk

_utmt_UA-6466102-1

Persistent

This cookie help us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience 

Yes

santander.co.uk

Doubleclick

Persistent

When you visit and apply for a new product or service, this cookie helps us to understand how you found out about us

If you disable this cookie, your data won’t be used to improve your ongoing customer experience about our products and services

Yes

santander.co.uk

Performance Horizon

Persistent

When you visit us from a price comparison website and apply for a new product, we track your application to understand how you found out about our products and services

If you disable this cookie, your data won’t be used to improve your ongoing customer experience about our products and services

Yes

santander.co.uk

Oracle Maxymiser:
mmcore.tst
mmapi.store.p.0
mmapi.store.s.0

mmapi.store.p.0 (Persistent for 1 year)
mmapi.store.s.0 (session)
 

Helps us to:

-improve your experience through website testing;

-make sure website content is relevant to you based on the pages you’ve already viewed on our website; and-highlight to you the most relevant information based on how you arrived at our website, for example from an email we've sent you or from a search you may have done on a search engine

If you disable this cookie, you may not see the best version of our website. You won’t see messages or website content from us that is relevant to you -instead you’ll see a standard message
 

Yes

santander.co.uk

AMCVS_9C3940D7546235980A4C98A2%40AdobeOrg

Session 

Helps us to understand our website content and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

Yes

Santander Online Banking

DSID

Persistent

To display new content to you in Online Banking

You may not be able to access some of our Online Banking services or information
 

Yes

Santander Online Banking

IDE

Persistent

To display new content to you in Online Banking

You may not be able to access some of our Online Banking services or information

Yes

Santander Online Banking

FLC

Persistent

To display new content to you in Online Banking

You may not be able to access some of our Online Banking services or information

Yes

Santander Online Banking

mm_uidSyncPixel

Persistent

To display new content to you in Online Banking

You may not be able to access some of our Online Banking services or information

Yes

Santander Online Banking

__cfduid

Persistent

Allows us to collect your opinions on our services

If you’ve previously taken part or don’t want to take part in any of our surveys, disabling this cookie means you may be presented with a survey next time you access our services

Yes

Santander Online Banking

ecos.dt

Session

Allows us to collect your opinions on our services

If you have previously taken part or did not wish to take part in any of our surveys, disabling this cookie means you may be presented with a survey next time you access our services

No

santanderinvesting.co.uk

ecos.dt

Session

Allows us to collect your opinions on our services

If you have previously taken part or did not wish to take part in any of our surveys, disabling this cookie means you may be presented with a survey next time you access our services

No

Santander Investment Hub

Adobe Experience Manager

Persistent & Session

Helps us to understand our website content and activity; and improve your ongoing customer experience

If you disable this cookie, your data won’t be used to improve your ongoing customer experience

No

*Where the answer is yes – please see our Privacy Statement. This contains more information about the lawful reason for this collection and use of personal data under data protection legislation and how to exercise your personal data rights. More information can also be found in the privacy information section of our cookie policy

Marketing cookies: These cookies help us manage the online advertising you see from us:

  • they allow us to control how often you'll see our adverts online;
  • they allow us to show you more relevant messages and offers; and
  • they make your online journey better and more consistent. 

Disabling these cookies won’t stop you from seeing our advertising. You may see more adverts from us and they could be less relevant to you.

The table below details the marketing cookies that we use and how you can manage them.

Website

Cookie

Type of cookie

Purpose / description

What happens if this cookie is disabled?

Does this cookie collect personal data about me?*

santander.co.uk

Doubleclick

Persistent

Allows us to tell you about products and services that may interest you
 

If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you

Yes

santander.co.uk

Facebook pixel

Persistent

Allows us to tell you about products and services that may interest you
 

If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you

Yes

santander.co.uk

Adwords Remarketing

Persistent

Allows us to tell you about products and services that may interest you
 

If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you

Yes

santander.co.uk

Appnexus

Persistent

Allows us to tell you about products and services that may interest you
 

If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you

Yes

santander.co.uk

Conversant

Persistent

Allows us to tell you about products and services that may interest you
 

If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you

Yes

Yes

Quantcast

Persistent

Allows us to tell you about products and services that may interest you

If you disable this cookie, you’ll still receive messages from us, but they won’t be personalised to you
 

Yes

*Where the answer is yes – please see our Privacy Statement. This contains more information about the lawful reason for this collection and use of personal data under data protection legislation and how to exercise your personal data rights. More information can also be found in the privacy information section of our cookie policy

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