Key Facts Document and Terms & Conditions
We’ll email you copies, but you should read and consider these documents before you apply (you can also print or save them). If you have any questions or need further information, please contact us. To see these documents, you may need to download Adobe Reader
We've provided a summary below of the important information that's contained in the Pre-Contractual Explanation. The full version of this can be found in the Zero Credit Card Key Facts Document which can be accessed using the link above. You should also read this before you apply.
Is a credit card right for my borrowing needs?
A credit card can be very expensive if you're not careful how you use it. It is best used when you can pay off the full balance quickly.
What interest and charges might apply?
Cash withdrawals are more expensive than purchases because you start paying interest immediately. We don’t charge a monthly fee for this credit card but we do charge a balance transfer fee of 3% (minimum £5) on any balance transfers made during the introductory period. We can change the fees (including the monthly fee and amending the balance transfer fees) and interest rates on your card. We’ll let you know in advance if we plan to do this.
Any introductory rate we offer you starts from the date your account is opened.
For detailed information on fees and charges please read the Costs of Credit section in the Pre-Contract Credit Information and condition 8 of the credit agreement.
How much will I have to pay under the credit agreement?
It will cost you more if you only make your monthly minimum payments. It will cost you less if you pay off the full balance quickly.
What are the consequences to me if I do not keep up repayments?
If you miss your minimum payment you get charged a £12 fee, plus the interest keeps building up, so you end up paying back more. We will also record details with a credit reference agency and your credit rating could go down which would make it harder to get future credit. If you miss multiple repayments, your credit rating can be damaged and you might have legal proceedings brought against you. In the very worst case your debt might be secured against your house or your debt may be transferred to a debt management company. To avoid getting into this situation, please contact us if you are having difficulties in making your repayments.
Changing your mind
You can change your mind up to 14 days after you receive your card. If you do this, you must repay anything you owe.
Your contact preferences:
During the application you’ll be asked if you want to hear about products, services and offers that may be of interest. Please note the preferences you select will override any previous preferences given. If you’d like to amend those preferences please contact us at any time.
Credit limit increase preferences:
As part of your application you can decide how you want us to implement any future increases to your credit limit. You’ll be given the following choices:
- Automatically increase my credit limit – we’ll let you know before the changes are made and give you time to decline the increase if you want to, or
- Send me details and let me decide - you’ll need to contact us if you want to accept the increase.
If you’d like to amend your preference please contact us at any time.
Before applying for this product you should consider any future changes to your financial circumstances that may impact your ability to make repayments.