Sorry, you’ve missed the opt in date
It’s too late to opt in to paper-free. As you’ve missed the deadline, you’ll start to receive paper statements. If you have multiple accounts listed in the email, this will apply to them all.
If you want to go back to getting statements paper-free, please wait for your first statement to arrive by post. You can then change back to paper-free in any of these ways:
- In Mobile Banking tap the envelope icon, and then tap 'View your paper-free preferences’
- In Online Banking, click 'Statements and documents', and then click 'View your paper-free preferences’
- Contact us
- Visit your local branch