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Santander accepts failings in connection with historical probate and bereavement processes
Santander accepts failings in connection with historical probate and bereavement processes 19 December 2018 Santander UK plc acknowledges the findings of the Financial Conduct Authority in its final notice dated 19 December 2018 and apologises to the families and beneficiaries of deceased customers affected ... accounts to their rightful beneficiaries, with compensatory interest where appropriate.The bank has also conducted a root and branch review of its probate and bereavement processes and systems, making a number of significant improvements. As a result:Customer representatives can now notify Santander of a death
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-accepts-failings-in–connection-with-historical- probate-and-bereavement-processesBouquet or Bucket? Research reveals more than a third of Brits have a phone voice
change their voice to make themselves sound more well-spoken and 30% because they want to sound more intelligent.The research commissioned by Santander UK also revealed that while nearly half (46%) of Brits use their fingerprint to access banking and payment services, less than ... answering a number they don’t recognise.The research comes as Santander UK’s Voice ID service, which launched in 20192, has seen a 127% increase in registrations during the pandemic3 as more people use Telephone Banking to access their accounts. With
https://www.santander.co.uk/about-santander/media-centre/press-releases/bouquet-or-bucket-research-reveals-more-than-a-third-ofSantander supports personal and business customers with virtual careers fair as research reveals the impact of the pandemic on career prospects
pandemic, Santander is hosting a virtual Careers Fair on 10 March 2021 to help people find employment. The online event will connect job seekers with employers from sectors including tech, engineering, retail, manufacturing and financial services. Some of the businesses attending are Santander ... immediate access to fixed term savings accounts without penalties. It also works closely with customers in financial difficulty to create solutions tailored to their individual circumstances. TELEPHONE AND ONLINE CHAT: Santander UK launched a dedicated number for customers needing urgent financial assistance
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-supports-personal-and-business-customers-withSantander announces changes to UK branch network
find other ways to bank that best suit their needs, including individual help to find alternative Santander branches and access digital, telephone and Post Office banking services.Santander will retain a nationwide network of 614 branches following the proposed changes. All Santander current and business account ... future, 100 Santander branches will be refurbished over the next two years through an investment of £55m. The refurbishments will include a range of changes with a focus on personal service, convenience and community engagement.The number of transactions carried out via Santander branches
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-announces-changes-to-uk-branch-networkDon’t be blinded by the sun says Santander, as volume of holiday scams triple
criminals accessing your accounts.• Santander’s fraud team operates 24 hours a day, 365 days a year. More information about different types of fraud and how to spot a scam is available on the Santander website.- Ends ... network, telephone, mobile and online banking. Santander UK is subject to the full supervision of the FCA and the PRA in the UK. Santander UK plc customers’ eligible deposits are protected by the FSCS in the UK.Banco Santander
https://www.santander.co.uk/about-santander/media-centre/press-releases/dont-be-blinded-by-the-sun-says-santander-as-volume-ofThe Santander Quarterly Scamtracker reveals £16.7m stolen by fraudsters in Q3 2025
Advance fee scams saw £1,136,525 stolen from Santander customers between July and September, with the biggest increase from Q2 in the volume of claims • Santander warns about latest scam trend involving messages from tech companies that ... July to September 2025 show that scammers are increasingly finding success with advance fee scams, which saw £1,136,525 stolen and a 25% increase in the number of claims reported by Santander customers when compared to Q2. An advance fee scam typically sees
https://www.santander.co.uk/about-santander/media-centre/press-releases/the-santander-quarterly-scamtracker-reveals-more-than-1Santander UK announces wide-ranging package of support measures for customers impacted by Coronavirus
Current Account, the 1|2|3 Lite Current Account, the Everyday Current Account and the Choice Current Account.Additional steps taken by Santander to support the broader community:To support the NHS and other key workers, Santander Cycles in London are now free ... Santander UK is subject to the full supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK. Santander UK plc customers’ eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) in the UK. Banco Santander
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-announces-wide-ranging-package-of-supportSantander announces changes to UK branch network
Santander announces changes to UK branch network 25 March 2021 Santander announces 111 branch closures following network review Majority of closing branches are under three miles from another Santander branch, the furthest is five miles away All are within half a mile ... whole of the UK. All Santander current and business account holders can also bank using one of over 11,000 Post Office branches nationwide. Santander will carry out a programme of activities to support customers of closing branches to find other ways to bank that
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-announces-changes-to-uk-branch-network-0Santander transforms UK branch network as it invests for the future
Santander branch. All Santander current and business account holders can also bank using one of over 11,000 Post Office branches nationwide and 112 Banking Hubs. Closing branches are all within one mile of the nearest Post Office. To support the changes, Santander will ... will assist those customers of closing branches to find other ways to bank that best suit their needs, including help to find alternative branches and access digital, telephone and Post Office banking services. A dedicated phone number is available to provide customers with help
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-transforms-uk-branch-network-as-it-investsSantander announces changes to its branch network as it continues to transform for the future
Santander current and business account holders can also bank using one of over 11,000 Post Office branches nationwide and more than 200 Banking Hubs. All branches that are closing are within 1.4 miles of the nearest Post Office. To support the changes, Santander ... will assist those customers of closing branches to find other ways to bank that best suit their needs, including help to find alternative branches and access digital, telephone and Post Office banking services. A dedicated phone number is available to provide customers with help
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-announces-changes-to-its-branch-network-as-it