• Santander announces 111 branch closures following network review
  • Majority of closing branches are under three miles from another Santander branch, the furthest is five miles away
  • All are within half a mile of at least two free-to-use ATMs

Santander has today announced plans to close 111 branches by the end of August 2021 in response to the ongoing shift by customers towards mobile and online banking, a long-term trend which has been accelerated by the pandemic.

Branch transactions fell by 33% over the two years before the pandemic and declined by a further 50% in 2020. Mobile and online transactions have meanwhile been growing by 20% each year, with almost two thirds of overall transactions now digital.

The majority of the closing branches are less than three miles from another Santander branch, and the furthest distance is five miles. All are within half a mile of at least two free-to-use ATMs and one mile of the nearest Post Office.

Santander will retain a network of 452 branches following the proposed changes, providing broad coverage across the whole of the UK. All Santander current and business account holders can also bank using one of over 11,000 Post Office branches nationwide.

Santander will carry out a programme of activities to support customers of closing branches to find other ways to bank that best suit their needs, including help to find alternative branches and access digital, telephone and Post Office banking services. This will include proactively contacting potentially vulnerable customers by phone to provide individual support.

A dedicated phone number is available to provide customers with help and information on the closures (0800 085 0879). The bank will also hold a series of online events over the coming months where a member of Santander’s branch team will explain alternative ways to bank and the tools and support available.

Santander has consulted its trade unions on the closure proposals and expects to be able to find alternative roles for a significant number of those colleagues wishing to stay with the bank.

Adam Bishop, Head of Branches, said: “Branch usage by customers has fallen considerably over recent years so we have made the difficult decision to consolidate our presence in areas where we have multiple branches relatively close together. The majority of the closing branches are within three miles of another branch and the furthest is five miles away.

“We will provide every support to customers of closing branches to find alternative ways to bank with us that best suit their individual needs. We are also working alongside our unions to support colleagues through these changes and to find alternative roles for those impacted wherever possible. We continue to believe that branches have an important role to play and we expect the size of our network to remain stable for the foreseeable future.

“We are committed to supporting our customers and responding to changes in the way customers want to access services.”

As branch usage has declined, Santander has adapted how it uses its branches to support the communities in which it operates. Prior to pandemic restrictions, branches ran events on common financial concerns, such as fraud and buying a home, while larger branches provided meeting space for local businesses and charities. During the pandemic, the events have been moved online, while branch teams have been trained to serve customers by phone and online chat, ensuring customers can get the support they need from home.

To support customers who continue to use cash, Santander has taken an active approach with representation on several industry working groups and a recent submission to the government’s consultation on Access to Cash. On a practical level, the bank is supporting the Mastercard Purchase With Cash Back initiative and is this year rolling out improved ATM functionality to support those withdrawing and depositing cash.  

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Editors Notes:

Full list of closing branches:

BranchAddressBranch closure date


84 Front Street, Arnold NG5 7EJ12 August 2021
Ashby-de-la-Zouch24 Market Street, Ashby-de-la-Zouch LE65 1AL29 July 2021
Ashford Church Road30 Church Road, Ashford TW15 2UY5 August 2021
Balham High Road200 Balham High Road, London SW12 9DH24 June 2021
Banstead High Street79 High Street, Banstead SM7 2NL1 July 2021
Barking37 Station Parade, Barking IG11 8EB12 August 2021
Beckenham212-214 High Street, Beckenham BR3 1EN12 August 2021
Bethnal Green450 Bethnal Green Road, Bethnal Green E2 0HG15 July 2021
Bingley Main Street155 Main Street, Bingley BD16 1AJ1 July 2021
Birmingham Erdington112 High Street, Erdington B23 6RS29 July 2021
Bishopsgate224 Bishopsgate, London City EC2M 4AN24 June 2021
Blaby9 Crossways House, Blaby LE8 4DD1 July 2021
Bletchley24 The Concourse, Brunel Centre, Bletchley MK2 2DL8 July 2021
Bramhall3 Woodford Road, Bramhall SK7 1JN5 August 2021
Brighouse Commercial Street26 Commercial Street, Brighouse HD6 1AQ15 July 2021
Brighton London Road16 London Road, Brighton BN1 4HY1 July 2021
Bristol Bedminster95 East Street, Bedminster BS3 4HA29 July 2021
Camberwell34 Denmark Hill, Camberwell SE5 8RZ29 July 2021
Castleford Carlton Street51 Carlton Street, Castleford WF10 1AN29 July 2021
Catford162 Rushey Green, Catford SE6 4JT8 July 2021
Cheadle16 High Street, Cheadle SK8 1AJ8 July 2021
Chelsea Kings Road138 Kings Road, Chelsea SW3 4XB8 July 2021
Chester-Le-Street57-59 Front Street, Chester-le-Street DH3 3DD8 July 2021
Chingford Old Church Road35 Old Church Road, Chingford E4 6SJ1 July 2021
Chiswick336 Chiswick High Road, Chiswick W4 5TL15 July 2021
Chorlton-cum-Hardy575 Wilbraham Road, Chorlton-cum-Hardy M21 9AB8 July 2021
Clifton Whiteladies Road107 Whiteladies Road, Bristol BS8 2PB15 July 2021
Cobham13 High Street, Cobham KT11 3DH12 August 2021
Cosham81 High Street, Cosham PO6 3BL12 August 2021
Coulsdon138 Brighton Road, Coulsdon CR5 2XR29 July 2021
Dagenham247 Heathway, Dagenham RM9 5BG15 July 2021
Dalkeith25-27 High Street, Dalkeith EH22 1LD22 July 2021
Dalston86 Kingsland High Street, Dalston E8 2PG12 August 2021
Darwen10-11 Market Street, Darwen BB3 1DN12 August 2021
Dewsbury12 Northgate, Dewsbury WF13 1DT12 August 2021
Dudley MerryhillMerryhill Centre, Dudley DY5 1SY24 June 2021
Edinburgh Morningside Road356 Morningside Road, Edinburgh EH10 4TE29 July 2021
Enfield Hertford Road199 Hertford Road, Enfield EN3 5JH5 August 2021
Finchley High Road760 High Road, Finchley N12 9QH24 June 2021
Fulham421 North End Road, Fulham SW6 1NY5 August 2021
Glasgow Kilmarnock Road110 Kilmarnock Road, Shawlands G41 3NN8 July 2021
Glasgow Sauchiehall Street147 Sauchiehall Street, Glasgow G2 3EW24 June 2021
Gosforth129-131 High Street, Gosforth NE3 1HG29 July 2021
Grays30 High Street, Grays RM17 6LU29 July 2021
Halesowen9 Hagley Street, Halesowen B63 3AS22 July 2021
Hanover Square14a Hanover Square, London W1S 1JL1 July 2021
Harborne High Street182-184 High Street, Harborne B17 9PP5 August 2021
Harold Hill69 Farnham Road, Harold Hill RM3 8XA22 July 2021
Harpenden31a High Street, Harpenden AL5 2RU22 July 2021
Hatfield11 Town Centre, Hatfield AL10 0NY1 July 2021
Hayes Station Road16 Station Road, Hayes UB3 4DY8 July 2021
Haywards Heath37-39 South Road, Haywards Heath RH16 4LQ1 July 2021
Hempstead Valley27 Hempstead Valley Shopping Centre, Gillingham ME7 3PQ24 June 2021
High Holborn306a High Holborn, London WC1V 7JZ8 July 2021
Hinckley6 Castle Street, Hinckley LE10 1DB29 July 2021
Horsforth42 Town Street, Horsforth LS18 4AP5 August 2021
Hounslow Bath Road388 Bath Road, Hounslow TW4 7HT15 July 2021
Huyton57 Derby Road, Huyton L36 9YA8 July 2021
Hyde Market Place11 Market Place, Hyde SK14 2NP15 July 2021
Leatherhead2 High Street, Leatherhead KT22 8HT12 August 2021
Leeds Crossgates59-61 Station Road, Crossgates LS15 8DT15 July 2021
Leicester Horsefair StreetPermanent House, Horsefair Street, Leicester LE1 5BJ15 July 2021
Leicester Narborough Road256 Narborough Road, Leicester LE3 2AP8 July 2021
Leigh-on-Sea85 The Broadway, Leigh-on-Sea SS9 1PN5 August 2021
Letchworth12-14 Central Approach, Letchworth SG6 3DJ5 August 2021
Leytonstone662 High Road, Leytonstone E11 3BD12 August 2021
London Bridge9 Southwark Street, London SE1 1RQ15 July 2021
Long Eaton79 High Street, Long Eaton NG10 1GE5 August 2021
Lytham Clifton Street75 Clifton Street, Lytham St Annes FY8 5ER22 July 2021
Margate110-112 High Street, Margate CT9 1JR22 July 2021
Marlow37 High Street, Marlow SL7 1XA1 July 2021
Mill Hill45 The Broadway, Mill Hill NW7 3DJ15 July 2021
Moorgate48-54 Moorgate, London EC2R 6EJ1 July 2021
Morecambe42 Euston Road, Morecambe LA4 5DD5 August 2021
NelsonThe Centre, Nelson BB9 9SX29 July 2021
New Malden132 High Street, New Malden KT3 4HY22 July 2021
Newcastle-under-Lyme58 High Street, Newcastle-under-Lyme ST5 1QE15 July 2021
Norbury1424 London Road, Norbury SW16 4EP1 July 2021
Oadby38 The Parade, Oadby LE2 5BF22 July 2021
Oxford Headington116 London Road, Oxford OX3 9AS12 August 2021
Petts Wood97 Queensway, Petts Wood BR5 1SG5 August 2021
Pinner27 Bridge Street, Pinner HA5 3JW8 July 2021
Plymstock9 Dean Hill, Plymstock PL9 9AA5 August 2021
Poulton-le-Fylde18 Market Place, Poulton-le-Fylde FY6 7AS12 August 2021
Putney88-90 Putney High Street, Putney SW15 1RB29 July 2021
Rickmansworth107-109 High Street, Rickmansworth WD3 1EG1 July 2021
Runcorn12 Orchard Walk, Runcorn WA7 2BS1 July 2021
Sale46 School Road, Sale M33 7XE22 July 2021
Shepherds Bush23 Shepherds Bush Green, London W12 8PH22 July 2021
South Harrow285-287 Northolt Road, Harrow HA2 8JS22 July 2021
Southampton Bitterne Road424 Bitterne Road, Southampton SO18 1BS5 August 2021
Southampton Shirley1 Shirley High Street, Southampton SO15 3TE8 July 2021
Southgate6 Chase Side, Southgate N14 5NY22 July 2021
Strand406 Strand, London WC2R 0NE24 June 2021
Surbiton12 Victoria Road, Surbiton KT6 4JW29 July 2021
Swinton143 Chorley Road, Swinton M27 4AE1 July 2021
Syston1262 Melton Road, Syston LE7 2HB24 June 2021
Twickenham1 King Street, Twickenham TW1 3SD1 July 2021
Upper Edmonton163 Fore Street, Upper Edmonton N18 2UX29 July 2021
Walkden33 Bolton Road, Walkden M28 3AX24 June 2021
Wallasey14 Liscard Village, Wallasey CH45 4JW22 July 2021
Welling14 Bellegrove Road, Welling DA16 3PP22 July 2021
Wembley Preston Road223 Preston Road, Wembley HA9 8XD29 July 2021
West Wickham30 High Street, West Wickham BR4 0SN15 July 2021
West Worthing37 Goring Road, Worthing BN12 4AR15 July 2021
Weybridge9 High Street, Weybridge KT13 8ED15 July 2021
Wibsey9 Folly Hall Road, Wibsey BD6 1UL24 June 2021
Wickford18A High Street, Wickford SS12 9AZ8 July 2021
Windsor97 Peascod Road, Windsor SL4 1AZ5 August 2021
Winton330 Wimborne Road, Winton BH9 2HP22 July 2021
Wokingham12 Broad Street, Wokingham RG40 1AB8 July 2021


Santander UK is a financial services provider in the UK that offers a wide range of personal and commercial financial products and services. At 31 December 2020, the bank had around 21,900 employees and serves around 14 million active customers, via a nationwide branch network, telephone, mobile and online banking. Santander UK is subject to the full supervision of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK. Santander UK plc customers’ eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) in the UK.


Banco Santander (SAN SM, STD US, BNC LN) is a leading retail and commercial bank, founded in 1857 and headquartered in Spain. It has a meaningful presence in 10 core markets in Europe and the Americas, and is one of the largest banks in the world by market capitalization. Its purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising over €120 billion in green financing between 2019 and 2025, as well as financially empowering more than 10 million people over the same period. At the end of 2020, Banco Santander had more than a trillion euros in total funds, 148 million customers, of which 22.8 million are loyal and 42.4 million are digital, 11,000 branches and 191,000 employees.