- If you have an Apple device go to the App Store and search ‘Santander Mobile Banking’.
- If you have an Android device go to Google Play and search ‘Santander Mobile Banking’.
- Or click the links below.
What you should do if you can’t download the app?
To download our app, your device need to be running iOS10 or above for Apple and Lollipop 5.0 or above for Android.
If you don’t know what your device is running you can find out on our mobile banking page in the ‘Is your device supported?’ section.
If you can’t download the mobile banking app, for now we’ll still be able to send you a One Time Passcode (OTP) to check it’s you, so make sure the mobile number we have for you is up-to-date. We’ll also still use OTP for some transactions.
If you don’t already have the mobile banking app or a valid OTP mobile number, you won’t be able to use Online Banking once these changes come into place.
Here to help
If you have any questions about the changes you can:
Log on to Online Banking and send us a secure message.
Call us on 0800 917 9170.