Search for: log on to my Santander account
Online and Mobile Banking commitment
Be assured that your money is safe when you bank online or via your mobile, thanks to our Online & Mobile Banking Commitment.
https://www.santander.co.uk/personal/support/ways-to-bank/online-and-mobile-banking-commitmentOverdrafts
An overdraft can be a useful back-up, but you may be charged fees. Learn what it may cost, plus how to apply for and
https://www.santander.co.uk/personal/support/current-accounts/overdraftsExisting mortgage customers
Existing Santander UK customer? Learn how you can easily manage, make changes to or accept your mortgage deal online. Find out more at santander.co.uk.
https://www.santander.co.uk/personal/mortgages/existing-customersHelp with emergencies
We're here to help online and on the phone if you think your card has been lost or stolen, and for other emergencies.
https://www.santander.co.uk/personal/support/customer-support/help-with-emergenciesBalance transfers for existing customers
Learn how you could save by transferring a credit card balance to us. How it works, how much it costs, and how to do it
https://www.santander.co.uk/personal/support/credit-cards/balance-transfers-for-existing-customersWelsh language
We’re committed to helping our Welsh-speaking customers and have Welsh-speaking staff in branches as well as Welsh signs, cash machines and other
https://www.santander.co.uk/personal/support/customer-support/welsh-languageApp updates
We’re making our Mobile Banking app even better. Get the latest version of our app today to explore all-new features and find out
https://www.santander.co.uk/personal/support/ways-to-bank/Mobile-app-updatesTrouble logging on
Forgotten your Online or Mobile Banking log on details? It’s quick and simple to reset them online or in the app.
https://www.santander.co.uk/personal/support/customer-support/trouble-logging-on-to-online-bankingHome
transferTrouble logging on to Online Banking Independent service quality survey results Personal current accounts (GB)Published February 2026As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers ... Financial Conduct Authority service quality information for personal current accounts. Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. Information about Santander’s performance prior to the introduction of the reimbursement requirement
https://www.santander.co.uk/personalLatest fraud updates
This is where our fraud team will share details about the latest types of financial fraud or scams being reported across the UK. Read more
https://www.santander.co.uk/personal/support/fraud-and-security/fraud-updates