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Santander makes Telephone Banking more convenient than ever with combined Voice and Phone ID authentication

individual customer simply through the phone number they are calling from. To take advantage of this service, customers will need to call from a phone number that is uniquely registered to them, such as a mobile number.To gain access to their accounts, customers will then ... further protecting our customersaccounts from fraudsters.”Customers will be asked to repeat a short phrase several times during an initial enrolment process to create their unique ‘voice print’, much like a fingerprint. When a customer then calls in future, they

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-makes-telephone-banking-more-convenient-than-ever-with-combined-voice-and-phone-id

Santander launches new online bereavement service

time. Key benefits of Santander’s new online service include: Individuals can both inform Santander about a death and provide (either by uploading online or sending via post) the required documents needed to begin closing accounts and moving funds in accordance with instructions provided ... process if needed (see notes below for line opening hours). This launch follows the recent announcement from UK Finance regarding the new Death Notification Service, which enables individuals to notify a number of banks and building societies of a death at the same time, simplifying

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-launches-new-online-bereavement-service

Santander UK publishes complaints data

Santander UK publishes complaints data 1 March 2018 (FCA Complaints Data – 01 July 2017 to 31 December 2017) In line with the FCA complaints

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-ukl-publishes-complaints-data

Santander UK publishes complaints data

Santander UK publishes complaints data 1 February 2018 In line with the FCA complaints data reporting requirements, figures published today by Santander UK reveal there

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-publishes-complaints-data-0

Santander UK publishes complaints data

Santander UK publishes complaints data 31 August 2017  (FCA Complaints Data – 01 January 2017 to 30 June 2017) In line with the FCA

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-publishes-complaints-data

Santander UK outlines support for customers during Coronavirus outbreak

Santander UK outlines support for customers during Coronavirus outbreak 13 March 2020 Dedicated customer phone line launched for personal customers requiring financial support – 0800

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-outlines-support-for-customers-during-coronavirus-outbreak

Santander calls for immediate action to protect UK consumers from APP fraud

Santander calls for immediate action to protect UK consumers from APP fraud 24 October 2022 •    Santander’s new report (PDF

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-calls-for-immediate-action-to-protect-uk