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Santander UK publish complaints data in line with new FCA guidelines
their account balance, report a lost card and ask about spend within a particular time period. Enhancements have also begun on Santander branches, with the first of the newly designed customer-centric branches opening in Tottenham Court Road, London. This is the first ... series of 20 branches set to be refurbished with a new design during 2017, offering state of the art digital facilities, and an innovative design to place the customer at the centre. Our work to deliver an excellent customer experience across all channels continues
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-publish-complaints-data-in-line-with-newOne in four Brits have fallen victim to a scam
sure they’re aware of the different types of scams and keep their personal information safe. We have leaflets in our branches, information on our website, and staff available in our branches to help.” The danger of ignoring gut instinct While a third ... scams, such as telephone scams, requests to withdraw cash, remote access scams and payment redirection scams. New leaflets will be available in branch, staff are being given additional training to help customers and a new scam awareness workshop has been produced with
https://www.santander.co.uk/about-santander/media-centre/press-releases/one-in-four-brits-have-fallen-victim-to-a-scam-0Santander launches new online bereavement service
when they need to let the bank know about a death. Friends and relatives can already use Santander’s branch network or telephone service to let the bank know about a death, or notify the bank in writing. The new online service gives them ... Lines are open from 8am-7pm Monday to Friday and 9am to 2pm on Saturday. If you would notify us via or branch network, you can check branches near you and their opening hours with our branch locator. If you would like to make
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-launches-new-online-bereavement-serviceDonation funds reading garden for local students
garden and this will help them to be more creative. We are grateful to Anna Lettieri from our local bank branch and the Santander Foundation for their kindness.” Anna Lettieri, Customer Service Adviser at Santander’s Enfield Market Chambers branch said ... Santander Foundation makes hundreds of donations every year to good causes throughout the UK. Our branch is committed to playing a key part in the community and we are delighted to be supporting Capel Manor Primary School’s reading garden and hope the donation
https://www.santander.co.uk/about-santander/media-centre/press-releases/donation-funds-reading-garden-for-local-studentsDonation helps local people learn skills to live independently
assured and confident in their everyday lives. It will also help them to keep safe in our modern environment.” Chris Harland, Branch Manager at Santander’s Sidmouth branch said: “The Santander Foundation makes hundreds of donations every year to good causes throughout ... branch is committed to playing a key part in the community and we are delighted to be supporting Sidmouth Voluntary Services, and hope the donation makes a real difference to local people.” - Ends - Notes to Editors: Media Contact Stephanie Harris at Santander
https://www.santander.co.uk/about-santander/media-centre/press-releases/donation-helps-local-people-learn-skills-to-live'SANTAandDEER' managing director of Santander Business helps spread joy to children this Christmas
staff have been dropping off new or nearly new toys in collection boxes and red sacks located in the bank’s branches all over the UK in exchange for chocolate coins. All of the toys received will be donated to local charities around ... help those less fortunate this Christmas. Santander in Norwich set up a ‘Santa&deer’ toy collection box in both branches and saw around 70 toys donated by local children. Sue Douthwaite, Managing Director Santander Business and James Veevers, Branch Director for Norwich
https://www.santander.co.uk/about-santander/media-centre/press-releases/santaanddeer-managing-director-of-santander-businessDonation helps homeless people in South Tyneside off the streets and into the kitchen
Community Manager at Emmaus North East said: “We are extremely grateful to the Santander Foundation, especially the staff at our local branch in South Shields for all their help and support. The funds provided will make a huge difference, helping provide catering skills ... pathway towards meaningful employment.” Tracy Harris, Branch Manager at Santander’s South Shields branch said: “The Santander Foundation makes hundreds of donations every year to good causes throughout the UK. Our branch is committed to playing a key part in the community
https://www.santander.co.uk/about-santander/media-centre/press-releases/donation-helps-homeless-people-in-south-tyneside-offDonation helps local teenagers get out of the cycle of unemployment
apprenticeship or even gain skills on how to set up their own business and show them what is involved.” Beverley Learmonth, Branch Manager at Santander’s York branch said: “The Santander Foundation makes hundreds of donations every year to good causes throughout ... branch is committed to playing a key part in the community and we are delighted to be supporting Activ8 Learning and hope the donation makes a real difference to local young people.” - Ends - Notes to Editors: Media Contact Stephanie Harris at Santander
https://www.santander.co.uk/about-santander/media-centre/press-releases/donation-helps-local-teenagers-get-out-of-the-cycle-ofSantander staff cycle into London after raising £167,000 for charity
weeks of fundraising events held across London and the South East of England. The cycle ride saw Santander branch staff meet at four points around the capital; Rising Hill Street, Battersea Park, Clinton Road and Ilchester Gardens, before riding in convoy to the observation point ... Gardens to present the £167,000 cheque. The ride also coincides with the launch of Santander Cycles Business Accounts in 170 branches throughout Greater London. The Santander Cycles Business Accounts were launched by the Mayor of London, Sadiq Khan, in May to encourage London
https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-staff-cycle-into-london-after-raisingDonation helps local autistic people learn social skills
Elizabeth Guest, Director at Aspiedent said: “We have received an incredible amount of encouragement and support from Santander’s Pudsey Branch. We are extremely pleased to have received this grant which will help us to support autistic people to develop their self-awareness ... interaction skills to prepare them for work.” Darrell Wall, Branch Manager at Santander’s Pudsey branch said: “The Discovery Foundation makes hundreds of donations every year to good causes throughout the UK. Our branch is committed to playing a key part
https://www.santander.co.uk/about-santander/media-centre/press-releases/donation-helps-local-autistic-people-learn-social