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Legal information

This is our legal information, including website legals, privacy and cookie policies.

https://www.santander.co.uk/personal/support/customer-support/legal-information

Your personal data rights

In accordance with the Data Protection Act, we’re committed to keeping your personal information safe and confidential both online and offline.

https://www.santander.co.uk/personal/support/industry-updates/your-personal-data-rights

Support

Got a question you need us to answer? Ask online or browse our range of topics.

https://www.santander.co.uk/personal/support

Over 50s Life Insurance

Leave something for your loved ones with over 50s life cover from Santander UK, underwritten by Aviva – no medical required.

https://www.santander.co.uk/personal/insurance/life-protection/over-50s-life-insurance

Making a claim, finding your policy documents and other information about your policy

Learn how to make a claim for types of Santander UK insurance, using this online guide (including discontinued policy types). Find out more at santander.co.uk

https://www.santander.co.uk/personal/support/insurance/making-an-insurance-claim

One Time Passcodes (OTPs)

We use a One Time Passcode (OTP) to increase your security. Discover how they work and when you’ll need to use them here.

https://www.santander.co.uk/personal/support/fraud-and-security/one-time-passcodes

Bereavement

We want to help you at this difficult time. Our specially-trained bereavement team is on hand, and we've prepared a number of guides

https://www.santander.co.uk/personal/support/customer-support/bereavement

Activating your new card

It’s easy to activate a new debit or credit card using Online Banking or by calling us.

https://www.santander.co.uk/personal/support/customer-support/activating-your-new-card

PPI Data Protection Statement

Our data protection statements walk you through what personal information we may collect and how we use it.

https://www.santander.co.uk/personal/support/customer-support/ppi-data-protection-statement