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UK consumers determined to take greater control of their finances in wake of pandemic

Digital Transformation at Santander UK, shares three tips for improving financial know-how in 2021: “The first step is knowing where you actually spend your money. Digital tools, like My Money Manager in Santander’s mobile banking app, help make it easy ... table below.My Money Manager launched to Santander customers in the mobile banking app on 27 October 2020.Santander customers can join virtual events to find out more about our Mobile and Online Banking services. For information please visit https://www.santanderevents.co.uk/% Not very well (No idea

https://www.santander.co.uk/about-santander/media-centre/press-releases/uk-consumers-determined-to-take-greater-control-of

Santander UK partners with Personetics to improve customer digital experience and engagement through AI-driven personalised insights

November 2020 Santander has partnered with Personetics to deliver personalised AI-driven insights to increase customer engagementThe new digital solution – My Money Manager – is integrated into Santander UK’s mobile banking appMy Money Manager will help Santander UK’s customers ... company (the successor fund of Santander InnoVentures, which has recently spun out of Santander1), have launched a new digital solution called ‘My Money Manager’. My Money Manager is integrated into Santander’s mobile banking app, which has 4m active monthly users2

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-partners-with-personetics-to-improve

Santander launches F1 ticket prize draw for current and savings account customers

winners are drawn.This new competition celebrates Santander’s long-standing global partnership with Formula 1, as the sport’s official retail banking partner, announced earlier this year.  Dan Sherwood, Marketing Director at Santander, commented: “We have been involved with Formula ... last a lifetime.”Eligible customers can enter the competition from the “Product & Offers” section in the Santander mobile banking app or directly from the prize draw e-mail. For more information visit Santander’s website.  - Ends -The information contained

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-launches-f1-ticket-prize-draw-for-current-and

Santander UK introduces temporary new measures across overdrafts, loans and credit cards to support customers during Coronavirus outbreak

bank via online or mobile channels. Alongside this the bank has developed new and improved online chat services3 to help reduce the volume of customers using the phone to get in touch. The chat service can be accessed from the Santander website, mobile app ... need of immediate support. 3) Online chat services can be accessed from the Santander website via any device type and also with authentication from the mobile app and online bank. Accessing Chat automatically connects to a chatbot (robot) designed to either provide the answer

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-introduces-temporary-new-measures-across

Santander UK announces wide-ranging package of support measures for customers impacted by Coronavirus

volume of customers using the phone to get in touch. The chat service can be accessed from the Santander website, mobile app and online banking and connects to a chatbot who can provide answers to a wide range of questions.  While the bank ... corporate customers.2)    Online chat services can be accessed from the Santander website via any device type and also with authentication from the mobile app and online bank. Accessing Chat automatically connects to a chatbot (robot) designed to either provide the answer immediately

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-announces-wide-ranging-package-of-support

Santander UK extends temporary measures across secured and unsecured credit to continue to support customers during Coronavirus

keeping the phone lines free for those in most urgent need). The chat service can be accessed from the Santander website, mobile app and online banking; An outreach programme undertaken by branch colleagues to contact vulnerable customers and proactively offer support; A bespoke Coronavirus ... additional three months support. 3) Online chat services can be accessed from the Santander website via any device type and also with authentication from the mobile app and online bank. Accessing Chat automatically connects to a chatbot (robot) designed to either provide the answer

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-extends-temporary-measures-across-secured

Santander brings innovative new anti-fraud measures to mobile app

street bank to introduce tailored fraud warnings on its mobile app and; allow customers to use the app to authorise online shopping transactions using a fingerprint or facial recognition. The new features, which will be available in the latest update to the banking app ... themselves against fraud and these innovative enhancements to our mobile banking app are the latest step in that fight.“The new features will mean that the three million customers who use our mobile app will have the information at their fingertips to help stop

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-brings-innovative-new-anti-fraud-measures-to-mobile-app

Homeowners could save thousands by using ‘Dry January’ cash boost to overpay mortgage

easy for mortgage customers to make a one-off lump sum or regular monthly overpayments through its online banking and mobile app. In 2024, Santander customers overpaid a total of more than £2.2 billion, with 30,000 more customers opting to overpay ... million of mortgage overpayments being made by customers3.  To see how much you could save, go to Santander’s mortgage overpayment calculator: Overpayment calculator | Santander UK.- Ends -Notes to Editors:ONS RPI, November 2024Based on regular monthly overpayments

https://www.santander.co.uk/about-santander/media-centre/press-releases/homeowners-could-save-thousands-by-using-dry-january

Santander transforms UK branch network as it invests for the future

talk to specific teams, and access online banking.  The bank also continues to enhance its mobile banking app, chat service and telephone banking, to support customers. This includes further development of its new mobile banking app launched in 2024, which won a Digital ... accounts opened digitally  56% increase in mobile banking users 89% increase in mobile banking app transactions  73% increase in mobile logins (up to 1.9bn)   A spokesperson for Santander UK, said: “As customer behaviour changes

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-transforms-uk-branch-network-as-it-invests

Santander UK begins roll out of app for payments, cash flow management and invoicing to support UK companies

Santander UK has begun the roll-out of an innovative new mobile app, built using open banking technology, for its Corporate and Commercial Banking clients. The app provides Santander UK’s clients with a ‘single view’ of numerous account balances and transactions ... with selected Santander UK Corporate and Commercial Banking customers with a view to it being launched more widely to customers following the initial roll-out phase. Santander UK is one of the first banks to offer this type of open banking-based app with cash

https://www.santander.co.uk/about-santander/media-centre/press-releases/santander-uk-begins-roll-out-of-app-for-payments-cash