You can get up to 5 years of Payment Transaction History when you close your account.
How can I see my Payment Transaction History?
You can view and download your statements from Mobile or Online Banking.
If you can’t access Online Banking, visit Online Banking page to sign up.
Want your Payment Transaction History in another format?
- For Personal Banking contact us on 0330 9 123 123
- For Business Banking contact us on 0330 123 9860
When will I not get my Payment Transaction History?
If your current account has been closed because of:
- Fraud or other unlawful activity
- The death of an account holder
- The bankruptcy, insolvency or liquidation of the account holder or their business
- The business has closed for other reasons such as the retirement of the account holder
- The account has not been used for 5 or more years
What if I don’t want my Payment Transaction History right now?
You can still ask for it, for up to 5 years after closing your account. The longer you wait, the less Payment Transaction History we can provide.
For example, if you request it 3 years after you’ve closed your account. We’ll give you the Payment Transaction History for the 2 years before the account was closed.