If you miss a repayment, we can deduct the missed payment and interest from your other accounts with us. We will also record details with a credit reference agency which could damage your credit rating. If you miss multiple repayments, your credit rating can be damaged and you might have legal proceedings brought against you. In the very worst case, your debt may be secured against your house, or your debt may be transferred to a debt management company. To avoid getting into this situation, please contact us if you are having difficulties in making your repayments.