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Key Facts Documents and Terms & Conditions

Pre-Contractual Explanation

We've provided a summary below of the important information that's contained in the Pre-Contractual Explanation. The full version of this can be found in the Personal Loans Key Facts Document which can be accessed using the link above. You should also read this before you apply.

What is a personal loan?

It's a fixed sum of money borrowed from us which is repaid in equal, fixed, monthly instalments over an agreed term. As long as you don’t miss any repayments the loan is fully repaid at the end of the loan term and is not secured against your home.

What checks do you need to do for me to get a personal loan with Santander?

If you apply for a personal loan, we’ll conduct a credit check on you. It’s very important to provide accurate information in your application. If you’re an existing Santander customer the information you give must match the personal information that we already have on file. If your personal information has changed recently i.e. you have moved to a new house or changed your email address, please make sure you’ve let us know before you apply. We might decline your application based on the results of your credit check, or if you have provided false information.

How much do I have to pay under the agreement?

You pay a fixed amount each month by Direct Debit (made up of the original loan amount and the interest charged). Your credit agreement will detail how much you pay (in total each month), and when the repayments will be due. We will send you an annual statement confirming repayments made and repayments outstanding.

What are the consequences if I do not keep up repayments?

If you miss a repayment, we can deduct the missed payment and interest from your other accounts with us. We will also record details with a credit reference agency which could damage your credit rating.

If you miss multiple repayments, your credit rating can be damaged and you might have legal proceedings brought against you.

In the very worst case your debt may be secured against your house or your debt may be transferred to a debt management company.

To avoid getting into this situation, please contact us if you are having difficulties in making your repayments.

Are there any features of the agreement which may operate in a manner which may adversely affect me?

You should read all documentation provided to you and consider the information carefully before taking out a personal loan to make sure that it is right for you.

Your right to cancel

You can change your mind up to 14 days after you sign. If you do this, you must repay anything you owe.

Can I repay my personal loan early?

You may repay the loan in full or in part at any time before the final payment is due. Details of how to do this are in your agreement. When you make a partial repayment we will reduce the term of your loan. Alternatively, you could choose to reduce your monthly repayment amount and maintain your original loan term.

You should read and consider these documents carefully before you apply (you can also print or save them). If you have any questions or need further information, please contact us. To see these documents, you may need to download Adobe Reader

Your contact preferences
If you are applying on behalf of other applicants you must have their authority to act on their behalf. During the application you will be asked if you want to hear about products, services and offers that may be of interest. Please note the preferences you select will override any previous preferences given. If you would like to amend those preferences please contact us at any time.

Before you apply for a personal loan, please make sure that you can make your monthly repayments over the loan term. If your income is reducing and/ or outgoings increasing, use the newer figures in your application so that we can make sure the loan is affordable for you.