You can’t opt out of paper-free banking right now
Sorry, you’ve missed the opt-out date, so it’s too late to stop your account(s) going paper-free.
We’ll email you once we’ve made the switch. Once you’ve received the email, you’ll be able to update your paper preferences.
You can do this:
In Mobile Banking, tap the envelope icon, and then tap 'View your paper-free preferences’
In Online Banking, click 'Statements and documents', and then click 'View your paper-free preferences’
Or you can call us on 0330 9 123 123
Or, visit your local branch
You can order paper copies of your statements and documents if you're paper-free. Visit our webpage to learn how you can print them at home or order a copy in the post.
More about going paper-free