Before you log on
Before logging on please check that:
Your web browser is up to date.
Your computer meets the minimum technical specifications.
You have read our guidance on protecting your business from online fraud.
You have your online banking credentials.
You have downloaded the Santander Connect UK mobile app.
Logging on to Santander Connect?
To log on to Santander Connect You’ll need:
- Your Online Banking Company ID.
- Your Online Banking user ID.
- Your Online Banking password (this is to use the mobile app).
- To have downloaded the Santander Connect UK mobile app from the Apple Store or the Google Play Store. You'll also need your Online Banking password and to register for the app.
Your online banking credentials
First User
If you're the first user registered for Santander Connect you’ll receive two letters. One containing your Company ID and User ID. The other containing your password. You’ll need your password to register for the mobile app.
Additional Users
Your administrator will create any subsequent users. Passwords to log on will be sent by email. Your password is personal to you and you should never share it with anyone. You’ll need it to register for the mobile app.
How to log on
Before you log on for the first time, you'll need to download and register for the Santander Connect mobile app. To register for the Santander Connect mobile app you'll need your password and mobile phone number.
You'll have provided us with your mobile phone number when registering for Santander Connect. We'll use this number to check it's you when you register for the mobile app. Please contact us on if you have any questions or issues related to your mobile phone number.
Once you have set up the mobile app you can log on at corporate.santander.co.uk/olb/app/logon-web/logon. Please follow the on-screen prompts to log on using the mobile app.
For more information on the mobile app, please see our mobile app support page
Alternative ways to log on
A security device can be used as an alternative to the mobile app. You must be registered for Connect Plus to order a new or replacement security device. To order a device, call us on 0333 207 2317 . Lines are open Monday to Friday 8am-5:30pm.
You can’t be set up for the mobile app and a security device at the same time.
What’s the difference between Connect and Connect Plus?
Santander Connect is our basic version of Online Banking. It gives secure, 24/7 access to your business accounts. You can see your company’s finances and move money between your Santander accounts easily.
Connect Plus is our enhanced version of Online Banking. It’s designed for businesses that need more from their Online Banking. You can make payments to third parties and your accounts at other banks. It provides access to extra features to help manage you money.
Changing your Connect services
You can change Santander Connect services at any time. To do this call our Connect helpdesk on 0333 207 2317.
