Find your expert

Monkton Elm’s growth in full bloom after Santander and Elavon provide secure payment solutions

true

Monkton Elm

Monkton Elm is a family run garden centre based near Taunton selling plants and garden products, alongside home décor and garden furniture. The site also has a pet centre and a farm shop selling local produce, and customers can enjoy dining at The Elm Tree restaurant. Over 40 years the business has evolved into the centre it is today, providing a destination retail and eating experience.

Monkton Elm and Santander have worked together over the last few years and as the business grew, Santander introduced them to Elavon, our payments partner.

We’ve been working with Santander for a number years, our relationship has been growing and is very sustainable. As more clients move away from cash payments, we’ve been able to work with the teams to embed a new payment solution to continue our journey and serve clients with speed and security.

David Formosa Head of Finance, Monkton Elm Garden Centre

The business had been using multiple suppliers to support payments, which were becoming challenging to manage. Elavon were able to offer a proactive solution through Opayo, which streamlined the business and reporting opportunities. It is also integrated into Monkton's payment terminals making things simpler for them to manage.

The solution provided by Santander and Elavon removed complexities allowing them to focus on their growth ambitions. As a result, ME have been able to expand the centre to include a larger restaurant and more retail space.

The business had been using multiple suppliers to support payments, which were becoming challenging to manage. Elavon were able to offer a proactive solution through Opayo, which streamlined the business and reporting opportunities. It is also integrated into Monkton's payment terminals making things simpler for them to manage.

The solution provided by Santander and Elavon removed complexities allowing them to focus on their growth ambitions. As a result, ME have been able to expand the centre to include a larger restaurant and more retail space.

Lisa Robins Relationship Manager, Santander