Life feels difficult
Balancing life with work can be tricky. When life stuff gets in the way, it can have a knock on effect on your business. We know it can be tough to know what to do next.
We’re here to help, whether it’s dealing with loss, a disability or your mental health.
Blind or visual impairment support
We can help you change the font size of our website font, ask for alternative formats, and other features if you’re blind or partially sighted.
Deaf or hearing loss impairment
We offer SignVideo, Relay UK and hearing loops to help you with your banking if you’re deaf or have hearing loss.
Mental health and wellbeing support
We can support you with your banking if you’re worried about your finances.
Mobility and dexterity support
Find out about our branches and the ways we can help if you need mobility and dexterity support.
Bereavement and loss
Losing someone close to you can be very difficult. We can help at this difficult time by giving you practical support and guidance on what you need to do.
Need to speak to someone?
We’re here to listen, whatever your worries.
Call us
You can call our Client Services team on 0333 207 2229.
Their lines are open Monday to Friday 8am-5.30pm.
Email us
You can email our Client Services team on corp.servicing@santander.co.uk
Speak to us
If you have a Relationship Manager, you can contact them directly. They’ll listen and help to support you.
Fighting fraud
When you’re dealing with personal challenges, staying savvy about fraud is the last thing you want to think about. But you could be more likely to fall victim to an attack when you’ve got other things on your mind. Before you act, stop and ask yourself these 3 questions:
- Is this an expected communication or payment request?
- Are they asking you for security information such as PINs or passwords?
- Are they asking you to download software or to log into your computer remotely?
Support beyond Santander
We have a trained financial support team ready to listen and help where we can, but you might prefer to talk to someone independent.
Check out the list of organisations and charities who can provide free money advice and support with your wellbeing.
- If you or someone you love has cancer, Macmillan will do whatever it takes to support you.
- Get in touch by phone, email, or chat online. Or, visit their website, online community or local support centres.
- Advice and information on mental health, including tips on how to manage your money.
- Support available online, by phone and through online community.
- The UK’s leading mental health support database. It brings local, charity, and NHS support and services in one place.
- Use The Hub of Hope online or download their app.
- 24/7 advice and support for anyone affected by gambling harms.
- Support available online, by phone, live chat, WhatsApp and Facebook Messenger.
- Information and support for victim-survivors of economic or financial abuse.
- Support available online or by phone via Money Advice Plus.
- Impartial debt advice and solutions. Take a quick money health check to see how StepChange can help.
- Support available online 24/7 and by phone.
And remember, we’re here to help when you’re ready.
Call our Client Services team on 0333 207 2229. Lines are open Monday to Friday 8am-5.30pm.