We can help you if you're worried about your business’ money.
If you think your mental health could be affected, you might be:
- experiencing anxiety when thinking about your money
- worrying about bills
- getting little or no sleep as you’re thinking about your business finances
- worrying about whether you’ll be able to pay your staff.
If you’re worried about your mental health and finances here are some of the ways we can help.

Managing cash flow
Find out how to keep tighter control of your sales and overheads
Managing debt
Using and managing business debt in the right way for your business
Money management skills
Build your confidence in managing your business finances
Independent help and support
Speak to one of our partners to see if they can give you a helping hand
Alternative sources of finance
Find out what external funding is available
Support in our branches
Assistance dogs
We welcome all assistance dogs in our branches
Private rooms
You can ask for a private room in branch if you want to talk to us
Talking cash machines
All our branches have talking cash machines
Other ways we can help
We know there might be moments in life when you need extra help. That's why we've got support available for lots of situations that can make it hard to manage your money. Take a look at how we can help if you're dealing with dementia, financial abuse, gambling and much more. Here when you need us
If you need help with managing your personal finances, we have options that could help you.
To see what help is available (for yourself or someone else) visit supported banking
If you need help running your business banking accounts, we might be able to support you by adding additional card holders or signatories to help manage your accounts, or with other services we offer. Please call 0330 123 9860 for more information.
If you’re a sole trader, a Power of Attorney lets you arrange for someone you trust to make decisions and manage your money on your behalf.
You might want to do this due to a change in your health or circumstances. If you don’t need someone to help you now, you can also set up a Power of Attorney for the future too.
We want to increase the accessibility and usability of our services. You can see how we’re working towards this in our accessibility statement

Tell us once
We all need help sometimes. If something’s affecting how you manage your accounts, we may be able to help.
With tell us once, you can let an adviser know if you need support. They can then add a note to your account so you don't have to tell us again.
To tell us about any support you need, either call us, visit a branch, or use Chat when you’re logged onto Online or Mobile banking. Just type ‘tell us once’ into the Chat conversation.