Face to face banking

At your local Santander branch and Post Office®

For when you need to pay in cash or cheques, withdraw money or get an up-to-date balance, depending on your account, you can use any Santander branch and Post Office as well as Santander cash machines.

If you have a local Post Office Branch, you have a convenient place to:

  • deposit cash and cheques
  • withdraw money
  • find out your balance


Notes should be presented in bundles, neatly stacked, by denomination.

Coins, for denominations of 50p and below, will only be accepted in full coin sachets, as below. 


Sachet Value













£1 and £2 coins must also be deposited in sachets (and in full sachets of £20 wherever possible), but post office branches will continue to accept £1 and £2 coins which don’t make up a full sachet.

You must not mix denominations in any sachet.

You may obtain supplies of coin sachets from Initial Packaging on 0330 123 0720.

You can use your debit card or cash deposit card to deposit cash at the Post Office. They’ll swipe your card, or you might need to insert it into a card reader. The cash is deposited in your account straight away and recorded on our system, and you’ll get a receipt. The maximum daily cash deposit limit is £10,000, with a rolling annual limit of £240,000. Some Post Office branches can only allow up to £1,000. This is because the Post Office can have different maximum cash deposit limits. It's best to check limit of the branch you plan on visiting.

You'll need to use Post Office cheque deposit envelopes to deposit cheques into your account. You'll need separate paying-in slips and envelopes for each batch of 10 cheques. If you need to order these, please give us a call. 


You can use your debit card to withdraw cash at the Post Office. You can withdraw a maximum of £10,000, providing the Post Office has enough funds available. You’ll need to call us on the day you want to make the withdrawal so we can set it up with the Post Office for you, we can help find you the nearest Post Office for the amount you need. Here are the charges for this service:

Up to £500Free
£500.01 to £2,000£10 flat fee
£2000.01 to £3,00050p per £100
£3000.01 to £5,00045p per £100
Over £5,00035p per £100


Find your nearest Post Office and see opening hours
The services, limits for deposits & withdrawals and opening hours within the Post Office Network may vary. Isle of Man and British Forces branches can't be used by Santander customers. You should contact your local Post Office branch to speak to them about your needs.  

You can use our cash machines for many of your day-to-day transactions, including:

  • withdrawing cash up to £500. If you have a debit or cash card, we can reduce your daily cash withdrawal limit at the cash machine from the standard £300 to £0 or £60. This may help you to reduce access to cash where your circumstances may need it. To arrange this, call us
  • paying money in at selected machines
  • checking your balance.

To see the full range of services available, choose 'Other Services' next time you use a Santander cash machine.

If you are a 1|2|3 Business Current Account (including Start-up and Switcher offers) holder, you can bank at any Santander branch.

Transactions you can carry out include:

  • depositing cash and cheques
  • withdrawing money
  • checking your balance
  • making internal and external transfers
  • managing mandates including standing orders and bill payments.

For transactions that you can’t carry out in our branches (such as CHAPS and International Payments, bankers drafts, cheque withdrawals and foreign currency cheques) please contact us

Limits apply to certain transactions, please see a guide below but check with your local branch to make sure that it’s able to service your needs.

Transaction type

Limits and notice

Coin Deposit

Full coin sachets only (subject to branch availability)

Up to £100 per day

Coin Withdrawal

Full coin sachets only (subject to branch availability)

Up to £250 per day

48 hours notice required

Notes Deposit

£20k per day

Notes Withdrawal

Over £5k - 48 hours notice

£10k per day limit

Important information

You can carry out these transactions if you have a Santander business debit card. Additional identification may be required depending on your request.

Account operators can deposit funds and request a balance only and will be required to provide identification in addition to their operator card.

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