Elavon – accepting card payments

Accept payments online, in person or by phone


Elavon is committed to making sure you get the right support, advice and guidance for staying safe during COVID-19

What you can get

  • Accept all major cards
  • Improved business management
  • Security

How can we help?

Many businesses just like yours are having to adapt from face-to-face trading to online or phone sales. Are you considering a change to how you operate your business? We can help you to take payments safely and securely online and  over the phone. 

For more information on how we can help visit our COVID-19 hub

What does it cost?

Elavon packages are bespoke for your business so there is no one-size fits all price. Elavon listen to your specific needs and create a solution that fits your business. Applications are subject to credit score.

Who is it for?

If you want to enable your customers to pay you face to face, over the phone, online or mobile then Elavon has a solution for this.

Earn 1%, 2% or 3% cashback

Cashback on first £4,000 card turnover during the first 12 full months on the Elavon merchant account

Elavon card turnover

Cashback amount


Less than £150,000

Up to £40







Your card turnover is the money processed through your Elavon merchant account. Cashback is calculated during the promotional period which is the first 12 full months from the first transaction date on the Elavon account. Then, your cashback will be paid into your Santander 1|2|3 Business Current Account within 30 calendar days of the end of the promotional period.


To be eligible, you must be a 1|2|3 Business World customer when you open your Elavon account. The Elavon account must be settled into a Santander 1|2|3 Business Current Account and must not be closed before the end of promotional period.

For full Terms and Conditions please visit the Elavon website


 Choice and flexibility on how you accept payments:

In person

From a simple handheld device to a full smart terminal that can provide a bespoke customer experience Elavon have a range of point of sale solutions to suit any business. 


If you’re taking your business online or want to sell through your existing website Elavon has a range of options to help.

By phone

Start accepting your customers' payments over the phone securely with Elavon's Virtual Terminal.


Take advantage of the latest payment technologies. Elavon allows customers to pay using compatible contactless devices.

Next day payment 

Get access to your funds quickly and improve your cashflow with next day payment into your Santander business current account.

Accept all major cards

Give your customers around the world the choice to pay with all the most popular credit and debit cards, including Visa, MasterCard, American Express and Diners club.

Take foreign currency payments

Allow your international customers to pay in their own currency and earn extra revenue by sharing a percentage of the currency conversion rate.

Improved business management

Elavon offer real time online reporting as standard.


talech, in association with Elavon, is an affordable ePOS solution that transforms your tablet into a cash register and powerful business management tool. It gives you the ability to take payments, manage stock, and track staff and sales performance all in one place.


Elavon aim to make sure that you have the right fraud control for your business so that you can maximise conversions but also protect yourselves and your customers. Elavon have invested in extensive security controls and infrastructure in order to provide a secure and reliable payment processing platform. Elavon complies with Payment Card Industry Data Security Standards (PCI DSS) and will work with you to make sure you are compliant too.


Elavon’s payment platform is stable and reliable and is backed by a 24/7 365 day dedicated customer support service.

Apply online

If your customers spend less than £200,000 on cards with you a year and you take face-to-face payments, you can apply online

Apply by phone

Call Elavon on 0800 032 8067 to discuss a suitable payments solution for you. Lines are open 9am to 5.30pm Monday to Friday.


Ongoing support

Elavon are responsible for all ongoing queries, servicing and complaints. Please contact Elavon for support.

  • Elavon's customer support line is open 24 hours a day, 365 days a year - 0345 850 0195 (Calls cost between 0p and 7p per minute plus your telephone company’s network access charge -which can be up to 30p for mobiles).
  • Elavon’s engineers will provide training when they install your terminal to help get you started.
  • You’ll have access to your own free online reporting tool to monitor your account.

How quickly will the funds reach my account with an Elavon product?

Settlement is normally the next day free of charge into a Santander business current account.

How will I know how to install my Elavon terminal?

Qualified engineers install every Elavon terminal to help you get started.


Apply online 

If your customers spend less than £200,000 on cards with you a year and you take face-to-face payments, you can apply online. 

Apply by phone

Call Elavon on 0800 032 8067 to discuss a suitable payment solution for you. Lines open 9am to 5.30pm Monday to Friday. 

Request a call back 

Enter your details to receive a call back from Elavon. 

How we can support you during COVID-19?

Take a look at Elavon’s support, advice and guidance for staying safe during this difficult time.




Corporate & Commercial

For medium to large sized businesses that would like a relationship managed service or have comprehensive banking, international or lending needs.

Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR009373. Elavon Merchant Services is a trading name of Elavon Financial Services DAC.

talech International provides the talech point of sale solution. You must download the talech application and agree to talech’s end user licence agreement in order to access and use the talech solution. Use of the talech point of sale solution bundle requires internet access.