Get an instant answer to your question by viewing frequently asked questions about our products and services.
You must follow these four easy steps:
Apply online for an iZettle terminal.
Once you have been accepted, you can purchase your terminal via the iZettle website.
Confirm your bank account details on the iZettle website.
Make your first transaction.
Settlement is normally the next day free of charge into a Santander business current account.
iZettle deposit your funds within 1-2 business days of the transaction date.
Please note: Deposits are not made on Saturdays and Sundays. Bank holidays could affect the standard deposit schedule
Qualified engineers install every Elavon terminal to help you get started.
Elavon have a 24/7 365 days a year service line for Santander customers. Please contact Elavon on 0345 850 0195.
e-mail email@example.com if you have any questions relating iZettle’s general service, getting started, taking payments, card readers, bank account & deposits, your iZettle account or security & privacy.
e-mail firstname.lastname@example.org if something has gone wrong and you are dissatisfied with iZettle’s service. They take your feedback and input very seriously. When you contact them with your complaint, they ask that you include the following information:
your iZettle account email
a detailed description of the incident
when it happened
why you would like to file a complaint
iZettle's support team is on duty 9am - 5pm on weekdays.
For new Elavon sales or for applications in progress please contact Elavon’s sales team on 0203 16 6 4135.
You can either email a receipt or print one if you have a receipt printer set up.