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Business current accounts help and support

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We're here to help

Find answers to common business current account questions here, along with guides and other useful information.

If you can’t find the answer to your query, just give us a call. The best telephone numbers to contact us on for business current account queries are below.

Frequently asked questions

  • The following is a tariff of charges for CHAPS Payments and international payments received to a Santander account. Exchange rates vary from day to day, and charges on services may change at short notice. Please ask for confirmation when you use one of the services.

    You can request these details at your local branch or by calling us on 0800 731 6666.


    Sending Funds
    International Payments

    £25 per transfer when sending Sterling outside UK.

    £25 per transfer when sending Foreign Currency abroad

    £15 per transfer when sending non-urgent euro payments (known as SEPA)

    NB. There may be additional charges levied by the correspondent banks and/or beneficiary bank. We have no control over these charges.

    CHAPS Transfers £25 per transfer
    • Sole traders

    • Partnerships

    • Limited Liability Partnerships

    • Private Limited Companies

    • Trusts


    Your business must have up to two directors, owners (shareholders) or partners.


    If you would like a relationship managed service or have comprehensive banking, international business or larger lending needs, please visit Corporate & Commercial Banking.

  • If you already have a business current account with us, you can apply for an overdraft if:

    • you have a good credit history and haven’t been declared bankrupt or had an Individual Voluntary Arrangement in the last 6 years (either the company, owners, partners or directors) 

    • you haven't been a disqualified director or a director of a failed business within the last 6 years


    Apply online
    If your business has up to two directors, owners (shareholders) or partners, you can apply online


    Apply by phone
    Call us on 0800 731 6666


    Apply in branch
    To see if a Business Relationship Manager is available to support you, contact your local branch

  • We take your business current account fee automatically from your account on the monthly anniversary of the day your account was opened. For example, if your account was opened on 15th January, your account will automatically be debited on the 15th of every month, or the nearest working day after.

  • To change your account details you will need to complete and return either the Change of mandate details form (pdf) or the Change of business details form (pdf). Once complete please return the form to Santander Business Banking, Bridle Road, Bootle L30 4GB. If you require assistance with your request please call the Business Banking contact centre on 0800 731 6666.


    If your business is a Club or Society, you’ll need to complete the Change of Details form for Clubs and Societies.

  • No, providing you repay any outstanding overdraft on your previous account as required by your old bank or building society. If there are any problems with payments as part of the switching process, your new bank or building society will correct them and ensure your credit rating is not affected.

  • Reporting a fraud or a scam
    If you think you’ve been the victim of a fraud or a scam, or are concerned about the security of your account, please contact us on 0800 731 6666 - lines are open 24 hours a day, 7 days a week.


    Never disclose your security details such as your card PIN, a One Time Passcode (OTP) or security numbers (such as Online and Mobile Banking log on details). These are personal to you and shouldn’t be shared with anyone, not even with one of your employees or a Santander employee.


    Never download software onto your device either during or following an unexpected call. If you or one of your employees are ever asked to do this or are unsure about a message or phone call from someone saying they’re from Santander, don't give any information and contact us immediately.

  • Can’t find what you are looking for? Find more on the Business Banking FAQs page.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website Santander and the flame logo are registered trademarks.